• Incharge LAN & WAN Operations
• Responsible of Institute LAN, WAN and WLAN configurations, management, and operations.
• Management of Core Infrastructure of the institute that includes the configuration, operations and management of Core Routers, NG Firewalls, Core Switches, Distribution Switches, Access Switches, LAN points, Guest Portal, APs, IP Cameras etc.
• Management of Campus centralized surveillance system
• Management of Huawei Esight (NMS) with a stick monitoring of deployed network.
• Management, Configuration and Operations of 400 Virtual Desktop Interface (VDIs) and make sure all VMs are up and working with committed and allocated virtual resources.
• Management of remote and site to site VPNs with different clients.
• Office 365 & Email administration of the institute

Designing, Installation, Configuration, Implementation, Troubleshooting, Maintenance and Management of LAN/WAN that proactively meet Business up-time, performance and QoS (Quality of Service) requirements.

Responsible for Design, Implementation and Management of ZTBL Head Office LAN (Local Area Network) for 3500+ Network nodes.

Requirement analysis of different network topologies for organization\'s 500 Branches and 32 Zonal Offices all over the Pakistan connecting to Head Office Islamabad using different media i.e. PTCL Dial-up/Wireless, DSL, SDH and DXX; using VPN services with AES/ 3DES/ DES encryption & SHA/ MD5 hashing algorithm and core Wide Area Network designing based on that topology.

Preparation of Network Infrastructure operational documents i.e BCP/ DRP plan, LAN/ WAN Security Policy, Standard Configuration document, Change Management documents, Different policies and Network design layouts.

Responsible for Installation and configuration of Routers and Core/ Distribution level Switches (Cisco\'s 2800 Series ISR Routers, 4500 Series Multilayer Switches and HP ( V1920) Switches) and conduct Network penetration testing for internal IT audit.

Installation, configuration and management of Cisco Secure ACS for AAA and security policy services to authorize and provide secure remote access for VPN users.

Configuration, management and troubleshooting of VPNs between zonal/ branch offices with Head Office Islamabad for secure online data transfer.

Designing & Implementing Network lock-down strategies including Stateful firewall/ IPS configuration, Access Control Lists (ACL) and port security for routers and firewalls to filter designated Network traffic.

Backups and recovery of WAN network devices (Routers, Switches, Firewalls and AAA Servers) Inter-network operating system, configuration and analyzing daily logs generated by routers, firewalls and to take remedial action against any unwanted activity.

• Part of Offshore IT Support Team and work in close coordination with remote users/clients and provide them support on phone/communicator/emails.
• Manage incidents and tickets created by users
• Assign incidents to field engineers and support them during resolutions
• Involved online in the execution of all IT related Projects.
• Provide technical solutions to clients from identification through to implementation
• Conduct technical discussions and training sessions with clients and field engineers
• Responsible to evaluate Field Engineers technical and analytical skills as per task description
• Provide Level 2 / 3 support in the execution of all IT related Projects
• Guide and train the field engineers for the relevant tasks as per SOP
• Responsible to provide support to field engineers in installation of Hardware like switches, routers, servers, integrated services, WAN, LAN Modules, VPN, Security, wireless and network protocols
• Ensure timely completion of planned tasks with high quality output and client satisfaction
• Cisco training includes advanced routing and switching implementation and troubleshooting, training on complete wireless configuration of almost all brands
• Microsoft training includes deployment of Windows Server 2008 R2 and onward domain controller and active directory user and computer policies and rights, Microsoft ISA Server installation and normal client end support
• Provide remote support to field engineers and make sure that the task as well as the client requirements must be fulfill

Worked in a project name TAO ( Tom and One SAP) deputed in Pakistan Tobacco company ( Jhelum Factory):

• Configure and Troubleshooting Cisco Wireless LAN Controller 5700 Series
• Configure and Troubleshooting Cisco Routers,2500,2600,2900 Series
• Configure and Troubleshooting Cisco Switches, catalyst,2950,2960 Series
• Configure and Troubleshooting Cisco Light Weight Access Points 3600 Series
• Configure and Troubleshooting Motorola Bar-code scanner MC9190-G
• Configure and Troubleshooting Zebra bar-code printer
• Monitoring and Capturing Wireless LAN activities
• Troubleshoot the Hardware and Software based ambiguities
• Installing, Tracking and testing physical cabling for faults and repairs

• Management and configuration of Cisco switches and Routers (2900, 3700, 6500, and 2600).
• Management of Vlans, Port securities, DHCP, ACLS, Static routing and dynamic routing.
• Management and configuration of Cisco wireless access points and IP Phones.
• Installation and Management of Microsoft windows Server 2003, 2008.
• Management of Group Security Policies, Domain Security Policies, and User Rights.
• Management of Windows terminal Services, DHCP, DNS, IIS, FTP, WDM, Printer Sharing.
• Installation and Management of Symantec Antivirus Server with Packages Deployment.
• Desktop support of Win XP, Win 7, System Images, RAID and Data recoveries.
• Management and troubleshooting of Bio Metric System and CCTV Security System.
• Managing user accounts and giving share & security level permissions.
• Responsible to install, set up, maintain network and also configure the peripherals, cabling and
equipment’s accordingly as per the requirement.
• Responsible for maintaining the company strategy like designing, implementing and maintenance
of enterprise network components.
• Responsible to monitor whether all the components are available for successful communication.
• Responsible for maintaining the Backup network, hardware, software, files on a regular basis
accordingly as per the company policies.
• Timely analyze whether any repairs or replacements is needed.
• Managing data base of server & creating new users accounts.
• Responsible for troubleshoot Microsoft windows issues.
• Responsible for configuring & troubleshooting Microsoft outlook accounts.
• Responsible for creating new Microsoft outlook accounts for new users.
• Monitoring complete network & providing network statistics.