Manage operations and productivity at an insurance company.
Create and modify procedures and documents related to policies.
Assist in claims management.
Identify and analyze risks associated with policies.
Achieve target budgets.
Minimize risk of financial loss.
Obtain and oversee company insurance or related funds that management uses to cover costs such as disability benefits or lawsuits.
Direct information for claimants.
Preside over claims investigations.
Review insurance policies.
Manage insurance data for reports

Main Job Tasks and Responsibilities: answer calls and respond to emails handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications identify and escalate priority issues route calls to appropriate resource follow up customer calls where necessary document all call information according to standard operating procedures complete call logs produce call reports.

Unit Manager Call center Sale and marketing 

· Understand, meet, and exceed targets set by your TL for different clients/projects.
· Propose motivational activities.
· Propose ideas for continuous improvement.
· Meet or exceed all attendance minimums.
· Adhere to all scheduled breaks and lunches (i.e. meet established schedule
adherence/compliance minimums)
· Zero justified complaints

Book Keeping Invoice Handling Filing Daily petty cash handling. ,Closing balance sheet journal ledger petty cash financial statement Peach Tree MS OFFICE

as a marketing agent