概要

To secure a challenging position that utilizes my experience and knowledge and allows me to expand my professional career while I contribute to the growth and repute of the Organisation. I always look forward to serve the customers and organization at my best.

项目

Awareness Campaign about Workplace Harassment

工作经历

公司标识
Remote Monitoring Officer
MCB Bank
Oct 2022 - 代表 | Lahore, Pakistan

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公司标识
Sales Executive
Travel Channel International Pvt ltd
May 2022 - Oct 2022 | Lahore, Pakistan

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公司标识
Customer Services Officer
The Bank of Punjab
Jul 2020 - Jul 2021 | Lahore, Pakistan

To resolve customer queries regarding their Accounts

公司标识
Customer Services Officer
Allied Bank Limited
Jul 2018 - Jul 2020 | Lahore, Pakistan

To resolve issues over phone with customers daily.
To assist customers by answering questions, responding to inquiries and handling telephone requests.
To work with management to propose and implement proactive customer service solutions
To promote available products and services to customers during service.
To answer quickly and accurately customer questions, suggested effective solutions and resolved issues to increase customer satisfaction

学历

University of the Punjab
硕士, 科学硕士学位, M.Sc‎
CGPA 3.3/4
2016
University of the Punjab
学士, 贸易学士, B.Com‎
Accounting, Commerce, Business Law Tax
所占比重 62%
2013
BISE
中级/A级, , I.Com‎
所占比重 76%
2011
BISE
大学入学/0级, , Matric in Science‎
所占比重 67%
2009
BISE
, Matric in Science‎
所占比重 67%
2009

技能

中级 Academic Development
中级 Academic Program Management
中级 Accounting Skills
熟练 Accounts Administration
中级 Accounts Administration
熟练 Active Listening
熟练 Active Listenting
熟练 Administration Knowledge
熟练 Administration Skills
熟练 Administrative Management 
熟练 Administrative Skills
熟练 Administrative Tasks
熟练 Admissions Counseling
熟练 Aesthetic Procedures Knowledge
熟练 Analysis Skills
中级 Analyst Relations
熟练 Analytical Skills
熟练 Answering Inquiries
熟练 Aseptic Technique Knowledge
熟练  Talent Acquisition
熟练 B2B Business Development
熟练 B2B Manager
中级 B2B Marketing Strategies
中级 Banking
中级 Bidding
中级 Branch Support.
中级 Brand Advertising
熟练 Brand Awareness
中级 Brand Management
熟练 Business Acquisition
熟练 Business Development Process
熟练 Business Development Skills
熟练 Business Development Strategies
熟练 Business Excellence
熟练 Business Strategy
熟练 Canva Command
中级 Capital Goods Knowledge
中级 Career Planning Training Programs
熟练 CEM Deployment
熟练 Chat Support Skills
熟练 Client Support
熟练 Client Correspondence
熟练 Client Dealing
中级 Client Relations Management
熟练 Client Relationship Management
熟练 Clinet Contact
中级 Commercial Real Estate
熟练 Communication and Negotiation Skills
熟练 Communication Skills
熟练 Communication Training

语言

中级 旁遮普语
熟练 普什图语
中级 英语
熟练 乌尔都语

Amir 联系人

Syed Jawad Ali Ali Shah
Alkhidmat Foundation