My objective is to obtain a challenging position where I could further improve my abilities to develop managerial skill by working in a responsible executive position in a dynamic organization with opportunities for career growth. Dynamism, devotion and integrity are the vital components of the vision that I have of my future career. I believe in objective and entirely professional approach to work to be the key to achieve effectiveness and efficiency. Modernization of management practices is key to evolution and achieving excellence in modern business practices and operations, hence I struggle to enable myself to adopt to the contemporary business application and adapting to evolving business environment. I’ll bring on the lookout for innovation which will ultimately intend to bring freshness and energy to the management system and developing overall business.
Responsible for achievement of monthly assigned targets with growth,
profitability monitoring and target setting for team.
Regular market visits to gather competitor information. Retail footprint
expansion to increase availability of products and services.
• Supported independent retailers in my designated area and helped increase profit by using
strategic marketing that worked best in that area.
• Assisted Territory Sales Supervisors in uplifting market float and visiting retailers on daily basis
to meet MTD KPI and retail existing customers loyalty and increase revenues from these
customers.
• Worked on reports received to TSS such as GA performance report, BA performance and
Master Balance report and others to catch up with prospects, record sales, and improve
customer service.
University of Peshawar, Pakistan
Currently looking at Day Wise Inventory, E-banking, Requisition, Market Audit, CPS Reporting, CMS and Jazz Point.
Supporting independent retailers in designated areas and helping increase profit by using strategic marketing that works best in that area.
Significant capabilities acquired during my career including time management skills, dealings with clients, planning and organizing, problem-solving skills and efficient business communication and interpersonal skills.
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.
Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives.