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Farhan Akram
Customer Support Executive
digitech outsoucing solution - Lahore, Pakistan
概要
Previously worked as an academic coordinator in the education sector yet now, a customer service executive with almost three years of experience in different firms. resolving customer queries, recommending solutions and guiding product users through features and functionalities.
工作经历
Customer Support Executive
digitech outsoucing solution
Oct 2020
- Mar 2021
| Lahore, Pakistan
Chat/Email Support Executive
Mindbridge Pvt. Ltd.
Aug 2019
- Mar 2020
| Lahore, Pakistan
Worked as a Chat/Email support executive.
Social Media Executive
ACS Synergy
Dec 2018
- Feb 2019
| Lahore, Pakistan
Academics and Performance coordinator
The Bridges School
Aug 2017
- Jun 2018
| Lahore, Pakistan
Evaluating and monitoring of school academics, curriculum, co curricular, extra curricular and post curricular activities
Administrator
Allied School
Oct 2016
- May 2017
| Lahore, Pakistan
学历
Virtual University of Pakistan
硕士,
工商管理硕士学位,
MBA
Accounting & Finance, GSM
2015
Comsit College, Lahore
学士,
,
B.Com
所占比重 50%
2009
Comsit College, Lahore
中级／A级,
,
I.Com
所占比重 58%
2007
Khaliqia Foundation High School, Lahore
大学入学／0级,
,
Matric in Computer Science
所占比重 51%
2005
技能
熟练
high energy level
熟练
self motivation
熟练
stress tolerance
中级
Academics Knowledge
中级
Accounting+
中级
Activity Based Management
中级
Admin Assistantce
中级
Admin Task Planning
中级
Aesthetic Procedures Knowledge
熟练
Benefits Negotiation
中级
Branch Administration Skills
熟练
C++ Knowledge
熟练
Chat Support
熟练
Client Co ordination
中级
Client Dealing
熟练
Client Relationship
熟练
Communication for Development
中级
Concept Based Teaching
熟练
Configuration Switches
熟练
Configuring Software
中级
Conservation Awareness
熟练
Contract Negotiating
熟练
Counter Billing
熟练
Crisis Handling
熟练
Cusotmer Support
中级
Custodial Services
熟练
Customer Care Knowledge
熟练
Customer Relationship Management
中级
Designing Software Command
中级
Education Consing
熟练
Email Etiquette
中级
Fluent i English
中级
Front Office Support
熟练
Handling Assignments
中级
Inovative
中级
Inter-department coordination
初学者
Japanese and Korean Language Proficiency
熟练
Japanese Teaching
熟练
Knowledge of Spreadsheets
中级
Nutrition Management:
熟练
Operations Management
初学者
Payroll Management
中级
Peoples Management
熟练
Relations Management Skills
中级
Reporting Skills
中级
RESTful APIs
中级
Scale Management
熟练
Shopify Theme Management
初学者
Social Welfare Management
中级
Software Documentation Maintenance
语言
中级 乌尔都语
中级 英语
