A Bachelor of Commerce with more than fifteen (15) years of diversified experience in Sales, Administration, Accounts & Finance departments of prestigious institutions. Having a strong grip on the preparation of specialized reports for executive management. Proficient in advanced MS Excel, MS Word, and ERP.
As being Sales & Admin Executive I am performing the following tasks:
► Forecasting, price setting, and negotiating quantities with B2B Buyers, Suppliers, and Distributors.
► Managing a business plan that covers sales, revenue, and expense controls.
► Build and promote strong, long-lasting customer relationships by Handling their Complaints and (RMA)return merchandise authorization.
► Assess individual performance through observation and measurement, and suggest corrective actions as needed.
► Prepare Invoices as per agreed terms.
► Prepare customers’ reconciliation every month.
► Regulates the flow of funds via various ventures.
► Coordinate with the sales and Warehouse teams between all branches worldwide for smooth business flow.
► Supervision of Stock count, finalization of stock reports, and differences.
► Deal with forwarding, clearance, and handling agents for smooth movement of shipments.
As being Operations Manager I am performing the following tasks:
► Determine production requirements based on plant capacity and production specifications.
► Plan workflow and schedules for production departments.
► Procurement of yarn, Fabric, and Stitching Materials and Making contracts with Vendors of Different levels in the Textile Industry.
► Monitor production status and ensure timely delivery of export orders.
► Receive, sort, and distribute daily mail/deliveries.
► Update calendars and schedule meetings.
Being Customer Sales Officer I have performed the following tasks:
► Facilitate cold and warm calls to prospective leads.
► Take and process orders in an accurate manner.
► Go the “extra mile” to meet sales quota and facilitate future sales.
► Corporate with customers if they want to return the order.
► Deal with shipment agents for smooth business while shipping or returning orders.
► Schedule and follow through on calls, Facebook Page & Website with leads and current customers, Source, and work customer referrals.
► Answer all lead and customer questions accurately.
► Prioritize and/or escalate lead and customer questions as needed.
being Assistant Manager Admin I am performing the following tasks:
► Ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure
adequate levels of necessary supplies.
► Ensuring the confidentiality and security of files.
► Organize a filing system for important and confidential company documents.
► Greeting and directing visitors, answering phone inquiries, and handling complaints in a courteous, professional manner.