junaid shamsi - Access Team Coordinator - TES (Transworld Enterprises Services)

junaid shamsi

Access Team Coordinator

TES (Transworld Enterprises Services) - Karachi, Pakistan

概要

Backend Complaint Handling. Coordination with OSP teams
Backend new last-mile deployment handling. Coordination with ISP teams
New deployments physical surveys
Customer coordination
Making of reports pertaining complaints and new deployments
Core fiber infrastructure mapping over GIS image
Deployment of TWA CIR links with complete coordination with TWA access teams and customer
Take strong follow up with the team till the resolution of the complain