概要

To be associated with a reputed organization where I can fully utilize my skills, expertise and experience for the growth and prosperity of the organization to the optimum level as well as facilitate career & professional growth.

工作经历

公司标识
Customer Care Officer
Borjan (Pvt.) Limited
Oct 2016 - Feb 2019 | Lahore, Pakistan

• Uploading of articles to the website and proper control on the inventory flow also replenishing of articles.
• Managing social media platforms Facebook, Instagram, Whatsapp & Live chat.
• Manage and reconcile courier payments with accounts
• Conduct courier costs and performance analysis weekly
• Automate all weekly and monthly reports
• Ensure team members are in sync with other departments and the Company’s overall vision
• Initiate replenishment and off-racking as per findings of inventory.
• Follow up on pending (receiving and dispatch) with warehouse, stores and couriers.

公司标识
Customer Service Representative
Continental Car Hire
Jan 2016 - Aug 2016 | Lahore, Pakistan

• Main responsibilities are to communicate with the customers via telephone and emails
• To coordinate with client, solicitors and broker with in the business and ensure high level of communications quality and to produce business.
• To assist clients for their accident claims and to maintain the cliental data orderly.
• With proper assessment of the file aspects according to the claims management maintain the file and approve the file with the help of managers.
• Provide high level of customer services and negotiate with other organizations.

公司标识
CRO
Haji Kareem Bukhsh Liberty, Lahore
Jun 2014 - Nov 2015 | Lahore, Pakistan

-To welcome the customers and assist them about the floor's sections.
-To manage the floor activities, cleanliness and sales staff duties.
-Proper handling of cash and supervise the customer flow. -Following the instructions by the floor managers and report them on daily basis.

公司标识
Public Relation Assistant
Sharif International
May 2013 - Jun 2014 | Lahore, Pakistan

-The core responsibilities were to deal with the walk in customers.
-To assist customers about the renewable products.
-To give presentations about the product and client follow up.
-Marketing of the industrial products and solar panels.
-Report to the manager on daily basis.

学历

University of Lahore
学士, 工商管理学士学位, BBA‎
Marketing
CGPA 2.8/4
2013

技能

中级 distribution handling
初学者 experience in DTV &Spectrum
中级 market research & market knowledge.
初学者 Purchase/Procurement
熟练 Sales
熟练 speak and understand in English
熟练 Branch Support.
中级 British Accents
中级 Client Aquisition
中级 Client Followup
熟练 Configuration Switches
熟练 Conservation Awareness
熟练 Control Points Knowledge
熟练 Eye for Details
中级 Fresh or experienced both can apply
初学者 Government
熟练 Handling Assignments
初学者 Import Operations Handling
中级 Inventory Control
中级 Lead in
熟练 Production Quality Monitoring
熟练 Proficiency in English
熟练 Pursuing News Stories
熟练 Strong Mathematical Knowledge
熟练 Ticket Checking
熟练 مبيعات المشاركة
熟练 Written and Oral Communication Communication

语言

熟练 乌尔都语
熟练 英语