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概要
I have been working with many multi national companies since 2009. I started working with Ocs Pvt Ltd. As a data entry officer and after 2 years was promoted as a in charge of the department.
工作经历
Customer support executive
Customer Service Representative
Jupiter Cars.com is a UK based cab company.
*Responsibilities*
*Attend the calls and take the bookings.
*Keep eye on screen and make sure all passengers get their cab on time.
* Despatch the cars on time for all bookings.
* Dealing with Drivers
* Deal with customer complaints and feedback as a TEAM LEADER
* Train the new joiners.
* Sending promotional emails to clients.
* Making the booking through Emails.
* online chating with customers via tawk.to
Control Room Officer
Ample Telematics is a car tracker company.
*Responsibilities*
*Keep eyes on tracking alerts screen.
Call the customer on urgent basis if system generates any alerts.
*
Businesses Development officer
*Calling the customer to generate sales.
*Sending the promotional emails to new clients.
* Taking customer in trust to work with company.
* online biding and purchasing.
* find new customers via social sites and other sites.
Data Entry Operator/ Team Leader
Lead the team and make sure all the customers data save in records on time. Dealing with all the issues of team and sorting it with manager in meetings.
Reporting the manager on daily basis with work and department situation.
