To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.
Lead and motivate branch staff, fostering a culture of teamwork and excellence.Recruit, train, and evaluate employees to ensure high performance levels.Monitor daily operations to ensure adherence to policies, procedures, and regulatory requirements.Maintain a safe and secure environment for staff and customers.Champion a customer-centric approach, ensuring that all customers receive prompt and courteous service.Address customer inquiries, complaints, and escalations in a timely and satisfactory manner.Analyze customer feedback and implementimprovements to enhance the overall customer experience.Develop and implement strategies to achieve sales targets and increase profitability.Identify and pursue opportunities to expand the branch's customer base and market share.Assist in internal and external audits by providing documentation and explanations as needed.
Client Relationship ManagementPortfolio ManagementFinancial Advisory ServicesSales and Business DevelopmentClient Retention and SatisfactionRisk Management and Compliance.
Account Management and TransactionsLending ServicesFinancial AdvisorySales and Business DevelopmentClient Retention and Satisfaction.