概要

Resourceful and results-driven professional with extensive experience in administrative, logistics/procurement management, and receptionist roles. Known for consistently delivering exceptional support and streamlining operations to drive organizational efficiency. Expertly managed project diaries, contact lists, and visitor notifications while ensuring timely submission of staff overtime. Proficiently handled comprehensive logistics, from travel arrangements to event coordination. Skilled in maintaining accurate records, managing supplies, and providing outstanding customer service. A proactive problem-solver with a track record of resolving conflicts, maintaining a positive office culture, and seeking an opportunity to leverage expertise in a dynamic and forward-thinking organization.

工作经历

公司标识
Operations Assistant
Desigin Force Pvt Ltd
Feb 2018 - Jan 2021 | Islamabad, Pakistan

Organized the 'project diary,' ensuring regular updates of contact lists, in-country lists, and advisor visit notifications; verified and promptly submitted overtime of support staff to the HR department. Compiled and submitted comprehensive weekly reports to relevant authorities, encompassing movement, Fuel & KM, and international arrival sheets. Efficiently managed the driver's duty roaster, timesheet, and overtime for optimized transportation operations. Maintained meticulous records of vehicle service and maintenance monthly. ▪ Submitted monthly leave records to the HR department promptly. Ensured compliance with transport policies and oversaw vehicle maintenance to uphold safety standards. ▪ Coordinated logistics for office meetings and meticulously managed the attendance sheet; took charge of building and generator maintenance for staff houses and the Islamabad office. ▪ Monitored office stock, including stationery, toners, etc., to maintain smooth operations. Assisted HR in organizing interview setups; sent interview calls and emails to applicants and effectively prepared interview schedules. ▪ Handled all logistical arrangements for staff, including accommodation and flight bookings, and distributed tax challan forms to vendors efficiently. ▪ Processed Islamabad invoices promptly and timely submitted payment request forms to finance. Prepared and reconciled petty cash daily, ensuring accuracy and compliance with financial protocols. ▪ Efficiently managed day-to-day office purchases, including refreshments, stationery, and office groceries; professionally handled phone calls and delivered excellent customer service.

公司标识
Procurement & Logistics Assistant
GIZ (Support to Development Planning in Khyber Pakhtunkhwa German funded project
Oct 2014 - Nov 2017 | Islamabad, Pakistan

Efficiently prepared rosters for drivers, ensuring smooth transportation operations; managed car logistics, including weekly logbook verification and preparing fuel consumption reports on a weekly and monthly basis. Maintained comprehensive tech maintenance schedule for all cars, optimizing vehicle performance and longevity. Oversaw payments for private miles of international staff, ensuring accuracy and timely processing. Prepared and updated weekly travel sheets and boards, facilitating seamless travel coordination; supported procurement process and prepared necessary documentation for further processing. ▪ Successfully managed travel arrangements for expatriates and local staff; coordinated travel arrangements while ensuring a smooth transition. ▪ Managed travel requests and hotel bookings for staff travelling to field areas. Conducted security briefings with staff, coordinated airport pickup, and managed mobile and Thuraya handover and hotel arrangements. ▪ Led the organization of workshops/training, including location selection, requesting quotations, negotiating rates, and coordinating transport arrangements for participants. ▪ Planned partner visits outside the country, managed visa processes, hotel bookings, insurance, and air tickets; expertly prepared NOC forms for international staff, adhering to all necessary protocols

公司标识
Logistics Assistant
MEDA Pakistan (USAID Funded Project
Dec 2011 - Aug 2014 | Islamabad, Pakistan

• Carryout hotel bookings and room reservations at guest houses for MEDA staff traveling to field and other locations • Organising official events, training in Islamabad or different areas of Pakistan. • Arrange and conduct airport pickup of foreign staff, guests & visitors. • Process hotel invoices/ bills for timely payment. • Keep travel track of all the MEDA members traveling to field/ outside Islamabad. • Initiate PR(s) and submit to Procurement Officer for any purchase/ procurement related to Security & Logistics Department • Maintain guest houses/hotels updated data base and ensure it is regularly updated. • Ensure that all MEDA vehicles are well maintained for the provision of timely and efficient services. • Compilation and dissemination of Security related matters to MEDA members in consultation with Security & Logistic Manager. • Support backup to Security & Logistics Officer in his absence. • Any other task assigned by Security & Logistic Manager.

公司标识
Receptionist
MEDA Pakistan (USAID Funded project)
Dec 2009 - Dec 2011 | Islamabad, Pakistan

Greeted visitors with a warm and professional demeanour, leaving a positive first impression of the company; efficiently handled incoming calls and inquiries, swiftly directing them to appropriate departments. Managed office calendar, scheduling appointments, and coordinating meetings to optimize time management for the team. Organized and coordinated internal and external events, including meetings, conferences, and celebrations. Provided invaluable administrative support and streamlined data entry, filing, and document organization for easy accessibility. ▪ Managed incoming and outgoing mail, ensuring accurate distribution and timely delivery. Assisted in HR activities, maintained employee records, provided recruitment support, and facilitated seamless onboarding. ▪ Meticulously maintained office supplies inventory, promptly placing orders to ensure uninterrupted operations; coordinated office equipment maintenance and repairs, promptly resolving technical issues
▪ Assisted in meticulous bookkeeping tasks, ensuring accurate recording of expenses and receipts, and provided crucial support during financial audits. ▪ Handled travel arrangements for employees and booked flights, accommodations, and transportation. Liaised crossfunctionally, fostering effective communication and collaboration across the organization. ▪ Supported office manager and team members, ensuring smooth workflow and operational efficiency; resolved conflicts and addressed concerns to avoid operational disruptions. ▪ Organized and coordinated office events, contributing to a positive and engaging workplace culture. Managed schedules, planned meetings, and efficiently coordinated appointments to optimize time management. 

公司标识
Personal Secretary to the Director Administration
Design Force Consultants (Pvt) Ltd.
Mar 2004 - Dec 2009 | Islamabad, Pakistan

Screened and distributed correspondence, managing mail, phone bills, and faxes for the entire Administration department. Efficiently screened incoming calls for the Administration Director, ensuring optimal time utilization and maintaining positive relationships with internal and external contacts. Provided proactive organizational and administrative support to the Director and the Administration team, demonstrating initiative in calendar management, meeting preparation, and travel arrangements. 

公司标识
Personal Secretary to Senior Management Officer
The British High Commission, Islamabad
Dec 1998 - Apr 1999 | Islamabad, Pakistan

Coordinated and managed foreign visas for UK staff based in Islamabad's British Embassy and oversaw travel logistics, transportation, accommodation, and record-keeping. Handled travel arrangements, including ticketing, hotel bookings, appointments, and meetings.

学历

University of the Punjab
学士, , Bachelors in Arts‎
Social Science
1996

技能

熟练 Accounts Management Sklis
熟练 Admin & Procurement
熟练 Administrative & Logistics Support
熟练 Administrative Skills
中级 Aesthetic Procedures Knowledge
中级 Client Management
熟练 Complaints Dealing
中级 Computer Literacy
中级 Cooordination Skills
熟练 Coordination Skilla
熟练 English speaking
熟练 Feedback Assessment
熟练 Fleet Management
熟练 Front Office Support
熟练 G Suite, MS Word, MS Exce
熟练 International Logistics
中级 Inventory Management
熟练 Logistics Management
中级 Microsoft Excel
中级 Microsoft Powre Point
熟练 Negotiation Skills
熟练 Opeartions Handling
熟练 Pleasant
中级 Procurement Knowleddge
中级 Procurement Process Knowledge
熟练 Project Administration
熟练 Public Dealing
中级 Purchase Management
熟练 Receptionist Duties
熟练 Record Keeping
熟练 Stock Management
熟练 Strong Mathematical Knowledge
熟练 Structural Draft
熟练 Team Player

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语

Saima 联系人

Muhammad Sajid Naveed
Damen Support Programme
Atif Irfan
War Child UK
Syeda Aniqa Gul
Ministry of Federal Education and Professional training under world bank projects