概要

Graduate having more than 6 year experience in Customer Services and Administration.

工作经历

公司标识
Customer Service Executive
National Database and Registration Authority (NADRA)
Oct 2022 - 代表 | Islamabad, Pakistan

Inbound calls regarding Nadra ProductsOutbound callsManage ComplaintsManage Social media

公司标识
Admin Assistant
Toyota Capital Motors
Dec 2021 - Aug 2022 | Islamabad, Pakistan


Maintain Employee Attendance/Leave Record.
Collection and shortlisting of Resume
Call for test/interviews
Process hiring documents
Maintain Utility Bills Record.
Process Invoices.
Maintain Inventory Stock.
Maintain Petty Cash.
Other tasks provided by Management

公司标识
Call Center Agent
Safe City Islamabad Project
Mar 2016 - Oct 2021 | Islamabad, Pakistan


Receiving calls over Police 15 help line.
Letter Drafting
Call Center Duty Roster, Attendance, update employee record
other admin-related task for Safe City Islamabad Project.

公司标识
Executive support Center
Ufone GSM
Jan 2015 - Feb 2016 | Islamabad, Pakistan

Handel all kinds of issues regarding upaisa, billing, charges, and etc

公司标识
Team Leader
U MICROFINANCE BANK LTD
Jun 2014 - Dec 2014 | Islamabad, Pakistan

Handle team roster, flour query, new account approval and etc.

公司标识
Customer Services Representative
U MICROFINANCE BANK LTD
Jul 2013 - May 2014 | Islamabad, Pakistan

Resolving all customer's issues regarding upaisa project in Inboud and Outbound departments.

学历

University of the Punjab
学士, , Bachelors in Commerce‎
Accounting
所占比重 50%
2012
Govt. College of Commerce, Bhakkar
证书, ‎
Computer Science
Incomplete
2009
PBTE Lahore
中级/A级, , D.com‎
所占比重 58%
2009
Sargodha Board (BISE Sargodha)
大学入学/0级, 艺术, Matric in Arts‎
Computer Science
所占比重 61%
2007

技能

中级 Accounting
中级 Cash Collection
中级 Cash Handling
熟练 Clerical Skills
熟练 Client Dealing 
熟练 Communication Skills
熟练 Confidential Data Handling
中级 Configuration Switches
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Relations
熟练 Customer Service
熟练 Data Entry
熟练 Document Drafting
熟练 Document Handling
熟练 Driving
熟练 Duty Roster Manegment
中级 eProcurement
熟练 Handling Assignments
熟练 Independent Self Starter
中级 Letter Drafting
中级 Logistics Management
中级 Managing Large Teams =
中级 Microsoft Outlook
熟练 Mobile Banking
熟练 Network Security Administration
熟练 Office Support
熟练 Operations Tasks Management
熟练 Persuasion Customer
中级 Procurement Contracts Knowledge
中级 Procurement Knowleddge
中级 Project Administration
中级 Purchase Procurement Knowledge
熟练 Pursuing News Stories
熟练 Record Keeping
熟练 Revenue Analysis
熟练 Roads Knowledge
中级 Social Welfare Management
熟练 Time Management Skills
熟练 Time Management 
初学者 Vehicle Manegment
熟练 إدارة الوثائق
熟练 تواصل بوضوح

语言

中级 Saraiki
中级 英语
熟练 旁遮普语
熟练 乌尔都语