Essential Duties and Responsibilities of a Brand Ambassador
•Promotes brand names, products and services.
•Represents the company in a positive way.
•Builds line sales volumes.
•Interacts with customers and sales prospects.
•Works with other team members.
•Works with business partners.
•Performs other marketing duties relevant to promoting the brand.
•Generates public interest in the brand.
•Provides complete information about the brand.
•Asks prospective customers questions about food and skin allergies before introducing the product for consumption or application to the skin.
•Answers questions about the brand.
•Assists managers with the implementation of marketing campaigns.
•Provides information to the company on sales opportunities in a particular community.
•Demonstrates how a product works.
•Gives out free samples of the product to the public.
•Models clothing for apparel brands.
•Meets department and event sales goals.
•Shares ideas with supervisors regarding new ways to market the brand.
•Establishes regular customers.
•Maintains a customer database and makes regular contacts.
•Sets up and breaks down displays of the brand.
•Keeps selling environment neat and clean, particularly when working with food products.
•Tracks and restocks inventory.
•Attends sales and marketing meetings.
•Provides customer feedback regarding the brand to sales managers.

Dutiess: As Area Sales Excutive.
• relationship building;
• researching the market and related products;
• presenting the product or service in a structured professional way face to face.
• listening to customer requirements and presenting appropriately to make a sale;
• maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• cold calling to arrange meetings with potential customers to prospect for new business;
• responding to incoming email and phone enquiries;
• acting as a contact between a company and its existing and potential markets;
• negotiating the terms of an agreement and closing sales;
• gathering market and customer information;
• representing their company at trade exhibitions, events and demonstrations;
• negotiating on price, costs, delivery and specifications with buyers and managers;
• challenging any objections with a view to getting the customer to buy;
• advising on forthcoming product developments and discussing special promotions;
• creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
• liaising with suppliers to check the progress of existing orders;
• checking the quantities of goods on display and in stock;
• recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
• reviewing your own sales performance, aiming to meet or exceed targets;
• gaining a clear understanding of customers' businesses and requirements;
• making accurate, rapid cost calculations and providing customers with quotations;
• feeding future buying trends back to employers;
• attending team meeting and sharing best practice with colleagues

Duties:
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Managing all retail and online related customer contacts.

Providing quality responses to customer contacts in person, telephone & email. Dealing with enquiries & answering calls from new and existing customers. Suggesting solutions to customers in a positive manner.

Dealing with all escalated complaints and enquiries efficiently and effectively. Communicate promptly any information to customers about their orders. Helping customers to register online and/or to process their orders.

Giving customers information about company services and products. Building relationships with customers.

Recording all queries and making notes on logging software. Resolving assigned incidents within pre-agreed timescales. Familiar with all with Microsoft packages.

Handling difficult and aggressive customers in a professional manner. Assisting the finance Department with customers on security checks.