概要

Diligent & result-oriented professional with a gratifying career span of nearly 7 years in Sales, Marketing, Implementation, target achievement & Customer Relationship Management. An exceptional team manager who demonstrates incredible abilities such as a professional attitude and attention to detail. A high-performing candidate who believes in outstanding performance and continuous growth. MBA in Marketing. Fluent in English and Urdu.

项目

Train The Trainer

工作经历

公司标识
Senior Consultant
PARKVIEW CITY Islamabad
Mar 2023 - 代表 | Islamabad, Pakistan

ParkView City Islamabad is a premium society in the Islamabad Capital Territory that offers a luxurious lifestyle

Maintaining LMS Record for each meeting & calls
Providing After Sales Service to Existing Customers
Entertain Walk-in Customers & Sales Lead
Pitching Clients about new offers/product
Closing New Sales & maintain customer record

公司标识
Team Leader (Northern Emirates)
ETISALAT
Dec 2015 - Nov 2022 | Sharjah, United Arab Emirates

TEAM LEADER [Northern Emirates]
Etisalat has offered me to be a part of Community Leader program so I started handling NE Region. My responsibilities were

Monitor & Support sales staff by providing them the tools
Updating compliance report & sales report
Getting leads from the sales portal/Telesales Team/Management
Sharing lead report with management on a Daily basis
Evaluating call validation & sharing audit report every month

ELIFE & BITSTREAM PROCESSOR [DUBAI]
I started working as a ELIFE Processor in Etisalat. Etisalat and du began offering “bit streaming”, through which the network is shared. Being a part of Bitstream project, My Responsibilities were

Receiving Bitstream requests from the sales team for processing
Confirming the request from the customer and process it accordingly
Working with CSD department to sort out the reissue/cancel cases
Providing EIDs to sales team in order to process request through E2E
Maintaining database for processed documents

公司标识
Sales Merchandiser
Transmed
Jan 2014 - Oct 2015 | Abu Dhabi, United Arab Emirates

Transmed is a service distributor, managing and controlling the entire distribution of P&G. I worked in Transmed as a Sales Merchandiser & was appointed in different stores of UAE. My responsibilities were;

To manage the in-out movement of stocks
Assemble product displays and complete planogram adjustment
Ensure signage & talkers are displayed according to standards
Maintaining the accuracy of monthly inventory & stock records
To keep proper & authorized records of all the transactions
Ensure that all finished goods are checked, labeled and stored
Ensure that all the SKUs are available in the market
Prepare logistic reports on daily basis & Follow up LPOs
Participates in the annual physical inventory process
Review production schedules, inventory reports and work orders

公司标识
Front Desk Officer
Emrill
Feb 2013 - Dec 2013 | Dubai, United Arab Emirates

I worked in EMRILL as a Front Desk Officer; it’s a Facility Management Company started by EMAAR, Al-Futtaim & Carillion. I was working on a reception of Princess Tower (The World Tallest Residential Tower) with a management of Tameer Group in Dubai Marina. My basic responsibilities were;

Provide a welcoming function to meet & greet residents & visitors
Ensuring there is a proper access control in the premises
Provide information about Dubai’s attractions & place of interests
Responsible for accurate recording & maintenance of all registers
Take reservations for all programs to be held
Monitoring fire alarm panel for any legitimate fire alarms
Handle residence complaints & suggestions and resolve it
Call legal authorities if required

公司标识
Customer Support Officer
Zong CMPak Ltd
Jun 2010 - Jan 2013 | Islamabad, Pakistan

I worked in China Mobile Telecom Company (Zong) as a Customer Support Officer in Islamabad. It was a challenging environment & they provided me a space in Customer Services where I learnt how to deal with both potential & crank customers. My basic responsibilities were;

Attend all kind of Inbound Calls
Maintaining a record for (Sales/Data) & prepare monthly report.
Completion of KPI’s & Targets successfully.
Checks the status of complain to ensure about the results.
Inform management about customer concerns if required

学历

National University of Modern Languages
硕士, , Masters in Business Administration‎
Marketing
CGPA 3.2/4
2011
University of the Punjab
学士, , B.Com‎
Information Technology
所占比重 65%
2008
F.G. College for Men, H-9 Islamabad
中级/A级, , F.Sc Pre-Engineering‎
Literature
所占比重 59%
2006
F.G. Boys Model School, F-8/3 Islamabad
大学入学/0级, , Matric in Science‎
Science
所占比重 57%
2004

技能

中级 Analytical Skills
熟练 Branch Administration Skills
中级 Client Acquisition Skills
中级 Client Contact Skills
中级 Client Orientation
中级 Commercial Business Command
熟练 Communication Skills
熟练 Coordination Skills
中级 End to End Sales
中级 End-to-End Sale
熟练 Fluent in English
熟练 Good Communication
熟练 Good in Coaching
中级 Knowledge of FMCG
熟练 Manage Client Relationships
中级 Marketing Strategies
中级 MS Office
中级 Multi Tasking & Proactive
熟练 Negotiations Skills
中级 Positive Temperament
熟练 Presentation Skills
初学者 Proposals Writing Skills
熟练 Public Administration
熟练 Relations Management Skills
中级 Reporting Skills
中级 Retail Sales
中级 Sales Growth
中级 Sales Management
中级 Sales Operations
熟练 Team Building
熟练 Team Management
熟练 Team Player
中级 Telemarketing Skills
中级 المهارات المعدنية

语言

熟练 乌尔都语
熟练 英语

Raja 联系人

Ather Javed Butt
AJK Engineers Pvt Ltd
amna abbas
roots school system
Arooj Butt
The University of Lahore
Fawad asher Sheikh
Eycon (Pvt) Ltd.
Waqar Mir
Avanza Solutions Pakistan