Experienced IT/ MIS Coordinator , ERP Support provider , Sales Coordinator Business Process Analyst With a career spanning over 8 years, have held Team lead key position in Supply chain , Sales Coordinator development for supply chain Financial Sector.
Proven success for introducing process improvements initiatives, successfully implemented Sales distribution ERP as a functional expert for distribution company, expert technical support provider able to resolve conflicts.
Key Accomplishments
Successful implemented Sales distribution ERP for Pakistan Second largest FMCG distribution company at Head office 50 branches across Pakistan Functional Consultant
Successfully implemented Sales distribution ERP for Pakistan Second largest FMCG distribution company at Head office Tanzania branch out of Pakistan Functional Consultant
Successful implemented SMS alert application at 50 branches across Pakistan to facilitate customer for intimations courtesy messages - Implementation Team Lead
Skills
Technical Skills General Skills
Technical Software Support Problem Solving
Hardware Network Support Conflict resolution
Business Process Analysis Strong Communication
System Analysis Time Stress Management
Burque Corporation Pvt. Ltd Karachi – Pakistan
[MIS Executive (Oracle developer)] [ 2014 – Present]
Company Profiles
Burque, One of Pakistan's Largest Sales Management and Distribution Companies of FMCG Brands, Prides in more than three decades of business partnerships with reputed multinational and national companies.
Responsibilities
Responsible to develop New Reports/Forms 6i/10g
Responsible to Reports/Forms Modification 6i/10g
Responsible to add new reports in EBS and create LOVs in EBS for report parameters
Responsible to implement EBS on Branches across Pakistan
Responsible to Reports / Forms Modification 6i/10g
Responsible to develop New Reports / Forms 6i/10g
Responsible to data verification for new develop report / Forms 6i/10g
Frequently use PL SQL/Toad/SQL Developer
Successful implemented Sales & distribution ERP for Pakistan Second largest FMCG distribution company at Head office & 50+ branches across Pakistan – Functional Consultant
Successfully implemented Sales & distribution ERP for Pakistan Second largest FMCG distribution company at Head office & Tanzania branch out of Pakistan – Functional Consultant
Responsible for Reports Modification
Responsible for develop New Reports
Responsible to data verification for new develop report.
Responsible for implementing Sales & distribution ERP across Pakistan
Responsible for recommending & implementing improvement suggestion in S&D processes
Responsible to responds, diagnose & resolve queries pertains to S&D application from Head office & branches
Responsible to responds, diagnose & resolve queries pertains to Hardware & network infrastructure
Responsible to Administer & monitor Help Desk issues
Responsible to redirect problems to appropriate resource
Responsible to document incident report for the issue & its resolution process
Responsible to conduct UAT for new developments
Responsible to perform Integration testing for new core & cross functional module developments
Responsible to prepare daily activity status sheet
Responsible to replicate / deploy new changes in S&D module throughout all branches
Responsible to liaison between technical vendor & business key users to resolve software issues
Responsible to develop Standard Operating procedures for Software operation & other related activitie
Responsible to coordinate with B.M & Concern to arrange data from branches
Responsible to developed and sustained relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative
Responsible to prepared clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations
Responsible to update all S & D patches at all location
Responsible to Hire the KPO’s for branches
Responsible to provide ERP training to KPO’s
Responsible to update the RBM for all branches IT & Operational issues
Responsible to coordinate with IT for Operational issues of branches & Head office
Responsible to coordinate with Principal related IT issues and new requirements
Responsible to circulate and implement new instruction from HOD’s
Responsible to visit monthly at branches to meet Branch Manager
Responsible to arrange monthly meeting with KPO’s for their all Issues