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概要
As experienced Customer, Mobile Financial Services Sales, Marketing, Distribution with over 7 years' experience in all aspects of customer management, with excellent customer service skills and sound business judgment and Operational Excellence. I am well organized, strong planner, self motivated and rapidly adapt changes. My flavor working as team player and can also work independently, excellent ability to think globally and able to manage multiple priorities and meet tight deadlines without compromising quality of company aims and prospective. Can mange independent team. Lead Back-end support Unit. Worked on different projects also take initiatives by producing, developing, revamping, and proposed many projects/ Processes. I want to grow. For me, Simply SKY is the limit.
工作经历
Client Relationship Executive
Achieve sales and business targets on the agreed plan.
Develop credit line proposal, initial documents and liaise with client to complete all the documents as per bank policy.
Complete for pre / post approval formalities including follow up with clients for smooth payback, keeping profitability of the bank upto the targets, monitoring repayments, client's business growth updates and monitor quality of delivering services to customers.
Area Sales Manager
Achieve or exceed allocated sales targets and planned growth by controlling sales operations of the region.
Develop regional business plan to optimize sales force performance, provide coaching and counseling to District Sales Managers and Field Force.
Analyze and control territory, sales and business budgets. Receive the reports by the District Sales Managers (Daily Report, Monthly Report & Work Plan), analyze these reports and monitor their working.
Associate Software Engineer
Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. To proactively monitor the database systems to ensure secure services with minimum downtime •Assess impact of any problems and support the proper prioritization of remedial work
Be responsible for your work quality and process as well as that of others, ensuring it meets the teams and ORGANISATION Online technical standards and guidelines
Improves operations by conducting systems analysis; recommending changes in policies and procedures
Provides information by collecting, analyzing, and summarizing development and service issues. 24*7*365 Support
Financial Service Support Executive
MFS
Sales Targets / manage with coordinating department / strategy
Complaint handling / CLM
Customer resolution / training / analysis / process revamp
OTC conversion to MW / execution
Usability according customer requirement / complaint handling
Coordination for different department increase customer experience
POS & Marketing Material Management (Merchandising
Customer Relationship Officer
World-Class Customer Service
Call Center Operations
Troubleshooting/ Problem Solving Technical/User Support
Area Sales Executive
• Analyze and control territory, sales and business budgets. Receive the reports by the District Sales Managers (Daily Report, Monthly Report & Work Plan), analyze these reports and monitor their working.
