Managing branch banking operations workflow of Operations Officer (Account, Client Services & Cash) and ensure proper functioning of all systems and facilities.
Ensuring branch activities of KBL Customer Service Benchmarks for Branch Banking Operations.
Ensuring compliance of operational processes in the areas of customer accounts, cash management, documentation, internal control and reporting as per KBL policies, and SBP regulations.
Building capacity of branch operations staff for improving performance and impart trainings
Assist Branch Manager in day to day administration including IT & HR management of the branch.
Assist Branch Manager in achievement of business targets of the branch.
The Manage the all overall operation adminstration work of branch like account opening ATm card Cheque book Branch notics Board PRs regulation of state bank KYC CDD
• Ability to communicate with customer , staff, and motivate them,
• Cash deposit, cash withdrawal online Transaction, western union Transaction Cash receipts from vendor
• Controlling of petty cash
• Knowing of petty cash Transaction in the system
• Controlling of cash management
• Controlling of vault and safe key management
• Controlling of vault management
• Preparing of vault and cash management register with Cash Balancing
• Knowing of cash Sorting, Re-Issuable ,Circulation of Currency Notes
• Movement of Cash to other Branches & Banks