I am a Professional with Extensive Experience of Developing and Managing Various Departments with key expertise of Logistics Operations (Imports and Exports), Administration, Supply-Chain, and Corporate Communication.
Summarized Profile:
Station Manager and Head of Projects(UPS)
General Manager Commercial(BEN)
Station Manager(FedEx )
Marketing Manager(Paramount Group)
Academic Counselor(Imperia Institute of Technology)
Major Projects
British Council
Embassy of UAE
MOFA
Air Blue; In-Bound and Out-Bound (Import and Export)
Mode Mills (Textile and garments)
Rojhan Stores (House hold and food Imports)
Key skills
Logistics Management (Import and Export) Wide experience of Logistics; Imports, Exports, Custom Clearance, Warehousing and inventory Management. Wide knowledge of international and local markets. Good in managing operations. Extensive knowledge of many Suppliers and Vendors Management; Negotiation of major contracts with Service providers, nationwide & overseas; selection and control of agents & distributors; exhibition planning; multi-cultural awareness.
Technical In-depth knowledge of various I.T Products (hardware, software, networking and windows XP/vista/7) and processes including Oracle, MS Office. Customs and regulatory websites and weboc.
“GENESIS, Trade Network, Import & Clearance Procedures, FCPA, Cosmos, Internal Communication & Coding”
Good technical aptitude, logic and problem solving ability.
Communication Excellent communicator at all levels; experienced in Organisational Communication, Corporate Communication, speaking at seminars and writing articles, advertisements and sales literature.
Languages Highly fluent in English, Malay, Urdu and Punjabi.
Fluent in Hindi.
Basic understanding of Arabic, Mandarin (Chinese) Tamil and many other languages.
• General Management of the station.
• Preparation and Negotiation of all major contracts with Vendors, Suppliers, facilitators and Service Providers.
• Corporate Communication, development of new projects and management of all the departments including Administration, Facilities Management, Logistics Operations, Accounts and Customer Services.
• Clearance of shipments from customs by coordinating with agent, customs authority and regulatory authorities for documents and approvals.
• Managing, Planning and coordinating the overall operations to ensure effectiveness and efficiency in all aspects.
• Ensuring that all operations and transactions are performed in accordance with the standing operating procedures.
• Project Management of the Embassy of UAE and Ministry of Foreign Affairs.
• Management of all corporate and commercial affairs including with foreign partners, Embassies, Government Departments and all Commercial and nonprofit organizations dealing with our company.
• Ensuring customers are satisfied with the services provided and they are served within the established quality standards.
• Ensuring smooth functioning of the station with a view to achieve growth targets within a reasonable time frame & budget.
• Management of revenue and cost elements.
• Development and Implementation strategies for the region to contribute towards achievement of company’s overall business objectives.
• Achievement of overall sale & revenue budgeted targets & services.
• Responsible for the overall quality of service, development and improvement of relationships with all the corporate clients while managing the team.
• Overall planning, execution & analysis of entire business & operations.
• Coordination and negotiations with foreign principals on technical support Import, Re-Export and commercial/pricing matters.
• Clearance of shipments from customs by coordinating with agent, customs authority and regulatory authorities for documents and approvals.
• Overseeing procurement, supply chain and warehousing of goods/material.
• Development of Supply Chain; Sourcing to delivery and continuous improvement and management of Supply Chain.
• Organizing & conducting trainings for BEN’s employees & Clients whenever required/scheduled.
• Overseeing Projects & the Management team.
• Planning & development of Corporate Policies.
• Prepared business system design & DFDs for right flow of information.
• Preparing & finalizing contracts with major vendors.
• Setting long term & short term goals & vision.
• Planned short term & long term strategies for business development, stability & growth of the company.
• Departmental planning, segregation of responsibilities, delegation of authorities & setting checks & controls at all levels.
• Managing daily & weekly reports for further actions & submissions.
• Preparing revenue targets for BDM & budgets for admin.
• Preparing time targets for managers/HODs.
• Managing & Monitoring all departments i.e. Operations, Customer services, Finance & Admin.
• Developing & maintaining strong & long term relationship with major corporate clients.
• Getting profitable projects of MNCs & High officials.
• Preparing & finalizing contracts with major vendors.
• Evaluating performance of all the departments, projects & business points to increase & maintain effectiveness.
• Maintaining & developing good repute of company & its services by continuous improvement in service quality & processes.
• Ensuring that every moment is better than the past one by continuous improvement in awareness, revenue, growth & reduction of cost.
• General Management of the station.
• Preparation and Negotiation of all major contracts with Vendors, Suppliers, facilitators and Service Providers.
• Management of all the departments including Administration, Facilities Management, Logistics Operations, Accounts and Customer Services.
• Clearance of shipments from customs by coordinating with agent, customs authority
• Project Management of British Council & Visa Drop Box at the Station.
• Managing revenue and cost elements of the station.
• Managing, Planning and coordinating the overall operations to ensure effectiveness and efficiency in all aspects.
• Ensuring that all operations and transactions are performed in accordance with the standing operating procedures.
• Clearance of shipments from customs by coordinating with agent, customs authority and regulatory authorities for documents and approvals.
• Ensuring customers are satisfied with the services provided and they are served within the established quality standards.
• Developing & implementing strategies for the region to contribute towards achievement of company’s overall business objectives.
• Ensuring smooth functioning of the station with a view to achieve growth targets within a reasonable time frame & budget.
• Developing and maintaining clientele relationships.
• Acting as a direct link & interface between customers & management. Also had complete people management responsibility of the region.
• Planning, executing and overseeing the overall management.
• Developing and maintaining clientele relationships.
• Developing and implementing sales and marketing strategies.
• Identifying and securing potential business opportunities.
• Leading a marketing team to achieve given targets of business development.
• Convincing and making agreements with other companies for long term and short term corporate trainings by meeting their HR Managers, Presentations and conducting seminars.
• Marketing Research & planning to increase number of Corporate Clients and students.
• Training freelance marketing agents and marketing executives, providing them product knowledge, marketing techniques and guidelines.
• Making arrangements for promotions at education fairs & other events.
• Presenting marketing team and our reports to directors and CEO.
• Marketing educational programmes, short courses and trainings for corporate clients and individuals.
• Counselling students and convincing them to enrol.
• Promoting during road shows, seminars, education fairs.
• Visiting SMK (High schools), meeting principles, counsellors & students to enrol them in the college.
• E-Marketing through E-mails and websites.