Back from Australia in Sep 2018 after 6 years further studies in Business, Marketing & Communication and Work health and safety fields. And few more upgrades in my IT skills. Now Plan to settle in my country with my family.

• In United gas station, as a sales representative and console operator.
• In Justchill Café, as a Customer Services Manager.
• Silvertop Taxi Company (Pty) Ltd. as an office administrator/help desk.
• Worked as a driver also in Silvertop and 13 Cabs taxi companies.
• Most of the jobs I was engaged in Australia was related to the public relationship industry so well experienced in
speaking, listening and dealing with clients and followup the complaints.

Thuraya Satellite Telecommunications Services – Kuwait
(Al-Sabaiea National Group of Companies)
IT Systems & Security Administrator Feb 6th, 2005 – Mar 13th, 2011
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• Monitoring Network and Security elements to ensure optimal performance.
• Maintaining and Updating necessary hardware and software for the Windows and Mac
operating systems according to the user end requirements.
• Manage and control security devices and softwares. i.e. Antivirus, Firewalls, VPN etc.
• Maintaining domains and email infra structure.
• Responsible for design and develop company websites, Catalogues, Brochures,
Flyers, or any sort of AV / Multimedia stuff.
• System maintenance and trouble shootings.
• Purchasing, assembling and installation of electronic equipments including setting up and monitoring the security devices and IP Cameras.
• Maximum data recovery in-case of data loss from User end.
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Thuraya Satellite Telecommunications Services – Kuwait
(Al-Sabaiea Group of Companies)
Customer Relationships & Corporate Sales beside IT Responsibilities Apr 9th, 2009 – Mar 13th, 2011
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• Building long term relationships with key clients.
• Addressing customer concerns and complaints.
• Study competition to find new ways to retain customers.
• Maintain sales database and reports to Accounts.
• Issuing postpaid or prepaid Mobile SIM Cards. updating/upgrading data in the system.
• Troubleshooting; and giving the expert level support, solutions and feed back for all sorts inquiries and complaints.
• Whole sales and retail sales.
• Quick learning experience in training workshops as well as well experienced in conducting training workshops to update employees and staff.
• Searching and advertising new products and promotions on web based portals and social Media and web portals.

• Start my full time job in SAGA Sports (Pvt) Ltd. as a Database Administrator.
• Design, Develop and Maintain Company Website, AV Materials, Brochures, Paper Catalogues and Digital media Presentations.
• Hardware and Software Installation as well as Microsoft Windows and Mac operating systems.
• Hardware and software based trouble shooting in providing the secure network systems to user end.
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• In HR and co-ordination department of SAGA, i was responsible to welcome new employees in organization and conducting orientation program.
• Welcome new employees in organization and conducting orientation program for them.
• Providing payroll information by collecting time and attendance records of employees.
• Conducting training sessions for employees and new comers. work for their rights and responsibilities.
• Setting appointments and arranging meetings.
• Maintaining calendars of HR management team.
• Compiling reports and spreadsheets as required by HR Manager.
• Posting job ads and organizing resumes and job applications.
• Scheduling job interviews and assisting in interview process.
• Preparing new employee files.
• Updating and maintaining employee benefits, employment status, and similar records.