Overall Responsible for the Process of Handing over Villas, Apartments, and Plots of Bahria Town Project, Karachi. Responsible for final handing over with ultimate Customer Satisfaction. Currently working on a project for registration of Bahria Residents (Owners and Tenants) for the issuance of RFID and E-Tags for the Hassle-free Gate-In and Gate-Exit.
Representative of Bahria Town Residential Committee as a Manager Possession.
Interviewing the Owners and Tenants.
Issuance of NOCs and Gate Passes after Critical Verification.
Random Security Checks of the Villas and Maintenance.

Former Associate District Monitoring and Evaluation Manager-Sindh, Monitor Training sessions conducted under the National Financial Literacy Program for Youth. Trainees are from the ages of 9-12, 13-17and 18-19. Process Monitoring. Evaluation of the Training and Master Trainer. In-Depth Interviews with master the Trainer, In-Depth Interviews with Management, Focus Group Discussion, Quant/Feedback from the Trainees/audience, Critical Analysis of the Training. Analysis of the Data, MIS data management. I am responsible for the monitoring of the sessions randomly in different cities/villages in Sindh and Baluchistan. Sessions are delivered all over Pakistan.

Serving as M&E Officer, responsible for Project related correspondences, and consultants and attached with the Director (Coordination-HQs) as a staff officer.
Attached with Accounts Officer to help with daily expenses, and monthly billing.
Maintain fixed asset register, and receive/dispatch register.
Manage and maintain records for all vendors payments and utility bills, successfully complete the procurement lifecycle under the guidance of the Project Director. The procurement cycle was performed as per PPRA, Pakistan Rules.
Custodian of all files and correspondences.
Successfully help and assisted in the hiring process for the project team under the Project Director and Director Coordination-HQs as per the policy of the Cabinet Division.
Monitoring reports for the PMU-Quetta and CSC team Chaman on weekly basis. 

Served as a Project Officer, responsible for Admin and attached with Project Director/Deputy Project Director as a Personal Assistant.
Attached with Accounts Officer for daily routine work.
Maintain inventory, receive/dispatch register, staff reports.
Manage and maintain records for all vendors’ payment and Accounts bills.

Worked as a Team Leader CPEI at PTCL : (Dec-2010 to March-2016).
• Support technical staff and help them to resolve all back end and technical issues. • ONUs (Optical Unit Network) Up-time and report any Error/ONU-Down, internet connectivity issue to the back-end support team on urgent for the resolution of the problem.
• Manage and maintain the Equipment’s, inventory management through CRM/SAP. • Generate inventory requests from CRM and SAP system portal.
• Generate reports using BNCC and CRM management software for complaints and deployments/new connection installations.
• Main and process all support employees (CPEI’s) attendance marked on the system.
• Weekly a refresh training session was driven to the support staff for gear up/sense of responsibility.
• ONUs (Optical Unit Network) up-time and report any error/ONU-Down, internet connectivity issue to back-end support team on urgent for the resolution of the problem.
• Manage and maintain the Equipment\'s, inventory management through CRM/SAP. Generate inventory request from CRM and SAP system portal.
• Generate reports using BNCC and CRM Management Software for complaints and deployments/New Connections and new installations.
• Main and process all support employees (CPEI\'s) attendance marked on the system. Weekly a refresher training session was driven to the support staff for gear up/sense of responsibility.
Recognition:
• Received \"Excellence Award\" from the General Manager, Karachi Telephone Region-II (Mr. Abdul Ghaffar Rao) on 2nd December, 2013 for supporting to achieve business targets/goals.
• Received \"Certificate of Appreciation\" from the Business Manager, Karachi Airport Telephone Exchange, PTCL on 11th August, 2014 for staff support and for efforts making to decrease complaints.

Worked as Customer Premises Equipment Installer: (Nov-2009-Dec-2010) Visit Customer Premises for:
• Visit Customer Premises for Equipment Installation. Support customers troubleshooting. Modem Configuration/ IPTV, VPN and ATM machines sync.
• Contact related Supervisor telephone for early resolution of telephone line and line faults.
• Support Customers Troubleshooting, Modem Configuration, VPN and ATMs sync.
• Coordinate with the related Supervisor Telephone for early resolution of telephone line and other line faults.
• (PTCL converted his contract employees on third party contracts). 

Customer Service Representative: (Nov-2007-Nov-2009)
• Received Calls in Contact Center, Support customers on call for troubleshooting of Modem Configuration as Network Support. Generate issue logs for customers, report generation for support Managers and KPI\'s Monitoring.
Received Calls in Call Center, Support Customers on call for troubleshooting of Modem Configuration. Provided assistance to clients, Provided technical support.
Recognition: • Received \"Quality Assurance Award\" from HR Manager, PTCL HR.