概要

Objective:
To purse career position in a fast-paced growing environment where I can utilize my interpersonal skills and experience for the betterment of the organization with result orientation.

工作经历

公司标识
Assistant Operation - Dispatch
College of Physicians and Surgeons Pakistan (CPSP)
Mar 2017 - 代表 | Karachi, Pakistan

Key Responsibilities:
 

Responsible for Reception Help Desk in the Dispatch Section.
Responsible for discipline and overall supervision of the entire staff in Dispatch Section & the work entrusted to them for quick and timely disposal, under the supervision of GM Operation & CM (Adm).
Responsible for all CPSP Incoming mails and related documents through courier services and Pakistan Post.
Data entry of all incoming mails and its proper record keeping on MIS and hard copies.
Responsible solve the issue/queries regarding non-delivery, of CPSP letters/publications. etc., as well as to rectify these issues.
Coordinate with courier companies through email in connection with lost and undelivered CPSP mail / monthly claims and related matters.
Responsible for all out going CPSP mails and other shipments through courier and Pakistan Post Office.
Urgent booking of mail through DHL and FedEx and keeping its proper record.
Data entry of all Outgoing mails and its proper record keeping on MIS and hard copies.
Responsible for indenting the stationary and other demand for Dispatch Section and have its complete record keeping.
Scrutinize & Process the expenditure bills of Pakistan Post Office, TCS, M&P, DHL and FedEx of CPSP HQ Karachi & Regional Centers for payment from Finance Department & keeping their record properly.
Proper record keeping of all the given assignments.
Any other task assigned by the senior.

公司标识
Customer Support Representative / Complaints- LS
Enomsoft
Jan 2017 - Mar 2017 | Karachi, Pakistan

Job description:
 
Responsible for acting as a liaison between customers and e-commerce company. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.
 
Key Responsibilities

Resolve customer complaints via phone, email, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, or exchanges.
Place or cancel orders. Answer questions about warranties or terms of sale.
Handle changes in policies or renewals.

公司标识
Customer Services Representative
Blue Ex
Jan 2016 - Jan 2017 | Karachi, Pakistan

Key Responsibilities:
 

Investigate customer's problems and find solutions.
Communicate with customers via phone or email.
Resolve complaints and order issue.
Compile and print reports on customer satisfaction.
Utilize to social media to respond to customer complaints and praise.

公司标识
Accounts Assistant
Student Biryani (Head Office)
Jun 2014 - Dec 2015 | Karachi, Pakistan

• Processes payments and documents such as invoices, journal vouchers, employee
and statements.
• Processing supplier invoices, posts financial data to appropriate accounts in via Tally
Accounting System and maintains inventory process such as goods issue notes;
goods receive notes on Oracle Automated System.
• Assist in the preparation of bank reconciliations all bank statements.
• To maintain sales tax related data for taxation purpose on automated system.
• Ability to E-file (Electronically filling) taxation data on Federal Board of revenue of
Pakistan Web Portal.
• Calculates rates paid for purchases and all price extensions.
• Process all branches petty cash payments.
• Process to maintain all branches Salaries on Spreadsheets.
• Verifies items billed against items ordered and received and reconciles differences
through follow-up with the vendor and/or other recruits.
• Reviews transactions for changes and accuracy and corrects errors.
• Retrieves system reports.
• Files and/or removes records and reports.
• Knowledge / ability to operate standard office equipment.

公司标识
Salesman
Pepsi Beverage Jinnah International Airport
Apr 2013 - May 2013 | Karachi, Pakistan

公司标识
Data Entry Operator
PakDealz.onlinejobss
Mar 2012 - Oct 2012 | Karachi, Pakistan

学历

Govt. Degree Science College Malir- Karachi
中级/A级, 贸易学学生, I.Com‎
I.COM
2009
SHAMSI SOCIETY MODEL SCHOOL
大学入学/0级, 科学, Marticulation‎
2006

技能

中级 Cash Handling

语言

中级 英语
熟练 乌尔都语

Muhammad Waqas 联系人

Waqas Ahmed
Shaheed Zulfikar Ali Bhutto Institute Of Science & Technology (Szabist)
saad kamran
Fine Art Digitizing
Malik Siddique
BOSS MOULDED FURNITURE