Quality Assurance & Control || Operational Excellence || Policies & Procedures Development
Creating bottom line impact through targeted quality Assurance initiatives aligned with emergent production strategies
I am a technically sophisticated and tech-savvy Quality Assurance Expert with first hand experience in quality management systems, process analysis, mechanical engineering, production operations, and technical management, operating within manufacturing and production environments. In-depth knowledge and success in implementing strategic business plans, and identifying growth potential in manufacturing businesses. Expert in supervising all sites activities to accurately complete work in line with contract specifications, agreed procedures, method statements and quality standards. Astute in ensuring internal and external manufacturing testing projects completion in full compliance with company, contractual and industry specific regulations to deliver all key project objectives on time and within budget.
My key skills include Continuous Process Improvement/Kaizen, Inspection Activities, Quality Standards & Policies, Troubleshooting & Issue Resolution, Lean Manufacturing, Accreditation / Regulatory Compliance, Supplier Quality Performance/Management, Productivity & Efficiency Optimization
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Quality Control
Rendered a keen eye for details to produce Daily/Monthly/Yearly Process Analysis Reports, developed and implemented tested processes for new and existing products to meet client and business requirements.
Built collaborative rapport with the R&D department for improvements in product and process quality, tasked and credited for identified critical issues on processes through 5-Whys analysis and 7QC tools.
Analyzed data through Pareto Analysis, Scatter plotting, Control chart, Histogram etc., deployed the identified solutions for control of rework & rejection and ensured process improvements to reduce waste and improve productivity.
Ensured Incoming Quality Control/ Pre-production inspection (IQC/PPI), In-process Quality Control/In-process inspection (IPQC/IPI), and Final Quality Control/Final inspection process (FQC/FIP).
Held the accountability of QC-Circle activities to control the process wastage, also monitored field, operations and activities
Quality Assurance
Expertly handled evolving challenges related to the designing, development, and implementation of Best Quality practices and processes for product developments as per ISO 9001-2015.
Prepared the SOPs/MOMs for quality department, developed TQM culture and implemented on process, implemented all kinds of process procedures and flowcharts., as well as the identified solutions for control of rework & rejection.
Provided process, product and fixed position layouts, developed the understanding of Time management and Team working among the team members, as well as trained the employees according to the modified requirements.
Generated standard operating procedures for all equipment ensuring a safe working environment, also conducted onsite research to optimize the operations and ensured operating performance.
Market Quality Control - MQC
Visited market for product feedback and make their plan to implement on process., made analysis on “Critical complaints feedback from market” and share their corrective action plans to related departments/suppliers.
Generated detailed Case study reports on market return units and parts, completed projects by training and guiding technicians, also supported Marketing and Sales team for technical training and awareness sessions.
Served as a resource in all efforts to perform the outgoing quality control/Pre-delivery process (OQC/PDI).
Completed 1-year MTE program including local and overseas training regarding operations and process study at Haier Training Institute and 15 days’ plant safety training regarding Electrical, Mechanical, and chemical operations.
Learned inter-departmental roles and effective communication, Refrigeration cycle of air conditioner and Haier DC inverter technology, different cooling, and heating systems.
Visited numerous manufacturing and assembling plants including global vendors and Studied plant layout and equipment operating manuals to understand the work environment.
Gained knowledge of operational manuals and standard operating procedures for product development, refrigeration cycle of air conditioner and testing procedures.