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概要
Experienced Assistant Manager Training with a demonstrated history of working in the retail industry. Skilled in Negotiation, Sales, Sales Operations, Sales Management, and Team Building. Strong human resources professional with a Master of Business Administration (MBA) focused on Sale & Marketing from National College Of Business Administration & Economics.
工作经历
Assistant Training Manager
o Responsible for assessing Training needs, and designing/delivering training solutions that
produced results
o Developed, implemented, and monitored various productive training programs within the
organization
o Helped line managers and brand team to solve specific training/ Operations obstacles, either on a
the one-to-one basis or in groups.
o Have an understanding of e-learning techniques, and where relevant, be involved in the creation
and/or delivery of e-learning packages.
Store Manager
o Responsible for store's daily operations, customer service, profit and loss management as well as
setting, monitoring, and driving sales goals.
o Ensured proper cash controls and loss prevention procedures were in place
o Responsible for daily and monthly administrative reports.
o Assisted with opening new stores and training the management teams.
o Maintained high evaluation scores for audits, quality control, and mystery shops above 90%.
o Coached sales associates on product knowledge through in-store product training
Sales Associate
o Greeting customers.
o Operating cash registers.
o Increasing in store sales.
o Maintaining sales floor appearance.
o Cross-selling products.
o Directing customers to merchandise.