Experienced Project and Product manager in Information Technology as well as Fintech products and projects. Traveled for work in Middles east and Azerbaijan region covering technology strategy, planning, project development, rollout, and performance analysis, along with Capex/Opex planning & control. Have attained a degree in Project management with successful completion of projects including the rollout of an E-care system for Bakcell, Telenor Pakistan, Zain Telecom, and Du Dubai, further projects include EasyPaisa App enhancements and developments, complete overhaul Loan application system for Cubefunder UK and food delivery application JOVI. A proven record of building and developing technical teams aligned with organizational/project goals and delivering results through a structured approach.
Experience Areas:
• Recovering troubled projects.
• Setting up project management office.
• Performance metrics development for IT Projects.
• Overseeing projects from initiation to closure phase.
• Project and contract management for the green field as well as expansion/swap projects.
• RFI/RFP/RFQ/Technical Specifications preparation & bid evaluation for IT solutions and services.
• Resource management & competence development for technical teams.
• Preparation of acceptance, operational & escalation procedures for project management teams.
Project Manager for Promotions, Lending, and Payment tribes.• Implemented RFI/RFP/RFQ for greenfield projects, as well as expansion/swap projects, a prominent example is the online payment gateway swap, the project was single-handedly headed by me from the RFI stage to the technical evaluation stage, and sent to the board for approvals• Development of Saving account accumulated more than 750k users in just 5 months with account deposits of more than Rs 2billion at the same time, till January 2022.• Delivered Discount Vouchers and Promo Codes for bundle subscriptions, bill payments, etc. This increased the monthly payments of 1.4 billion on the App.• A long-troubled project Goals and Rewards were delivered due to my team's efforts and dedication we delivered the project in 8 months.• Key projects include but are not limited to the revamping of the Invite and Earn feature, After the enhancement company saw an increase of 500% in the invite and earn use case.• Further, been engaged in setting up weekly governance sessions with stakeholders, and weekly reporting and updates to the Management.• Implementation of Agile methodologies and moving away from conventional waterfall method.• Streamlining of roles and responsibilities of the Technology team, coaching them to create self-accountability in the projects.• Resource management, competence development for technical teams,• Preparation of acceptance, and operational & escalation procedures for project management teams are some of the other initiatives that have proven to increase productivity.
Currently working on Financial application platforms along with various in-house products. Managing co-ordination of our international and national clients along with team working on the development, heading the complete project life cycle from inception to the closure. Making sure all risks are catered beforehand to ensure security and quality aspect of the product. Also using a hybrid of scrum and waterfall where necessary.
Job description further includes:
• Defining the projects merits.
• Ensuring all the relevant documentation is done inline to the PMI standards.
• Heading the scoping and requirement gathering activities.
• Making sure to float the minutes for each meeting with all relevant stakeholders.
• Developing and maintaining a detailed project plan.
• Managing project deliverable in line with the client requirements.
• Managing project scope and change control, escalating issues where necessary.
• Monitoring project progress and performance during the execution.
• Providing status reports to all the relevant stakeholders.
• Managing project evaluation and dissemination activities.
• Working closely with users to ensure the project meets business needs.
Managed and lead the project teams.
Managed co-ordination of the partners (Telenor Pakistan, Bakcell Azerbaijan, Azerfon, azerconnect, Saudi Telecom Company & Ericsson) and working groups engaged in projects.
Successful completion of the following projects as the Project Manager:
•Company certification of ISMS ISO 27001.
•Easypaisa website revamp.
•Easypaisa mobile application.
•Jboss updation for Du telecom Dubai.
•Bakcell Azerbaijan e-Care B2C successful completion on web interface and mobile apps.
•Bakcell Azerbaijan e-Care B2B in progress.
•Azerconnect Software Development
•Telenor Orion - complete telenor website revamp along with Telenor connect app.
•Easypaisa CR's on various accounts.
•STC A La Cart project.
•Sales Track (Sale tracking tool, embedded with auto Geo-fenced attendance system)
•MobiCash front end changes.
•Libra Pharma sales tracking application.
Detailed project planning and control including:
• Developing and maintaining a detailed project plan.
• Managing project deliverable in line with the project plan.
• Managing project scope and change control, escalating issues where necessary.
• Monitoring project progress and performance.
• Providing status reports to the project sponsor and management.
• Managing project evaluation and dissemination activities.
• Working closely with users to ensure the project meets business needs.
• Defining and management of the User Acceptance Testing program.
Understanding of Core Network platforms of 2G/3G/4G networks, its standards, interfaces and protocols.
Knowledge of SS7, SIGTRAN, Radius, Diameter, TCP/IP, Protocol Knowledge
Knowledge and understanding of Core NSS Network which includes MSCs, MGWs, HLRs, STPs, SGSN, GGSN Platforms.
Routing Area Update protocols for BSC's and RNC's.
Documentations Updates on various office platforms.
Design and develop techniques, implement and maintain to improve efficiency and durability of electrical instruments.
Carrying out feasibility studies for new technical innovations and providing a complete report and presentation to the directors.
Direct and coordinate in installation, maintenance & support to ensure compliance with relevant health, safety and quality standards.
Inspect completed installations and observe operations, to ensure conformance to equipment specifications and compliance with operational standards.
Managing and maintaining equipment used to monitor and control electromechanical systems.
Additional responsibilities:
o Providing support to existing foreign clients and MBS (metro bus service) Sub Cons (ZKB, FWO & NLC).
o Preparing marketing strategies & holding meeting with clients.
o Analyzing data and presenting findings in written reports along with managing on site operations.
o Work include documentation and reports for the operational and marketing activities.
o Providing details and support for client satisfaction.
Next generation networks
Gateway exchange
Power systems
Network Monitoring systems