Experienced inventory control & planning professional and business graduate in MBA. Possesses impeccable written and verbal communication skills and excellent interpersonal skills. Versatile and result-focused supply chain professional offering over (6) years of progressive leadership experience. Innovative management professional skilled at seeing big picture while still also focusing on details, emphasize on enabling and sustaining revenue growth by streamlining supply operations, improving customer service levels and reducing operating costs. Utilizing expert knowledge of Inventory Management and Control, Supply Planning, Replenishment Process Management, risk management and supply chain improvement.
• Ensure that the day-to-day supply chain business results are achieved.
• Ensure all material requisition orders, regular sales orders, and transfer warehouse
orders are fulfilled on a regular basis.
• Assist, support and provide backup coverage for all Supply Chain team members.
• Understand and execute all Supply Chain activities such as stock take, inventory accuracy in allocation and consumption, material demand and purchase order entry if needed.
• Maintain Work Order Management system and understanding of production work
order / material commitment, and back flushing.
• Assess and manage inventory levels to ensure continuity of supply.
• Liaise with with day-to-day stock allocation, stock transfer and stock availability in the stores at optimum level.
• Maintain and updates ERP and make sure accuracy level is optimum.
Key Responsibilities:-
Process daily activities in ERP (Oracle). Review and resolve daily EDI exceptions for inventory transactions.
Spearheaded the implementation of a structured cycle count program, eliminating both the expenses incurred during a physical inventory and facility downtime.
Work directly with the production/procurement team ensuring correct product is scheduled to meet the customer's needs.
Manage cost accounting, process improvement projects, and exception based reports for Purchasing, Operations, and Finance, streamlining processes, reducing costs, and improving controls.
Coordinate and reconcile physical inventories as well as prepared outbound audit shipments to ensure 100% compliance.
Maintain effective business relationships with customers, both internal and external.
Key Achievements:-
Established on-going communication with inventory planners to identify and manage slow moving inventory. This resulted in a 40% reduction in obsolete stock.
Improved inventory reconciliation processes by 70% and improved Customer Service fulfilment by 30%.
Served on numerous committees and pilot programs that improved corporate forecasting systems and procedures.
Drove inventory accuracy through stringent data analysis in Excel, ERP IM, and WM systems within distribution.
Key Responsibilities:-
Supervised 18 to 20 front end employees while maintaining high volume front-end operations. Overseeing cashier accountability while supporting front end staff.
Responsible for being excellent in customer service to internal and external customers.
Assisted Store Manager with budgeting, payroll, and overall store operations. Increased net revenue through the more efficient use of available inventory. Resolved specified customer issues in while generating efficiency by controlling inventory through verifying customer purchases.
Maintained low staff turnover through effective motivational management.
Skilled in resolving customer service issues and finding "Win Win" solutions. Demonstrated ability to upsell additional products and services.
• Managing and recording daily transactions.
• Data Analysis, Data entry, Correction of data and assembling data.
• Working on different types of administration projects as per requirements.
• Working on research related projects.
• Work on social media project.
• Preparation of Invoices.
• Perform other office activities.