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概要
I am highly resourceful and strategically agile Manager credited with over 15 years of experience in accomplishing highly valued projects within manufacturing, expert in all-round pertaining to Partnership, Business Development & contract management at senior level. Well capacitated professional with proven track record to lead and support organisation program in new developing partnerships/business development and fundraising efforts. Knowledge management and learning through conducting research project evaluations/study to measure the impact of the project activities/interventions and need assessments. Responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers. Direct experience growing multiple a start-up from infancy to successful growth in a challenging economic environment while managing and directing all day to day operations including full administration of the entire structure. Technically savvy and out-of-the-box thinker in emerging technology, able to assess and utilize response to meet needs of business requirements at hand, highly proficient in SAP, Oracle, Microsoft Dynamic GP.
工作经历
Head Supply Chain Operations & Logistics
Managing production in adherence to the company's stock availability deadlines, managing order fulfillment, inventory management, change control, policies and procedures to meet company's mandate criteria.
Instrumental team leader, mentor, and strategist in charge of development and implementation of effective SOPs to optimize capacity and capability in line with consistent business planning and best practices.
Consistently employ an energized, participative management style, encouraging motivation, teamwork, approachability, empowerment, and accountability as well as produced operations manuals for business execution.
Delivered strategic directions to support teams to achieve and surpass daily logistics and operations performance metrics, also collaborative worked with Chief Supply Chain Officer to execute strategy by conducting meetings with supply chain teams.
Rendered a keen eye for details to analyze KPIs metrics data and leveraged it to effectively coach and develop the operations and logistics team. Effectively Manage SC Operations & Logistics to ensure delivery with internal gross margin goals.
Built synergies between the Sales Team and other internal customers. Work closely with Chief Sales Officer for Pricing Analysis to address contract issues or concerns and to ensure the timeliness of contract review.
Identifies & analyze optimal transportation routes with attention to minimize transportation cos both on inbound and outbound logistics.
Monitors the performance of transporters, assessing their ability to meet quality and delivery requirements.
Developing business by gaining new contracts with transporters, analyzing logistical problems and producing new solutions.
Developing new app for freights contract, transporters and customers to efficiently manage and reduce the cost and provide best delivery services to customers.
Developing Managerial reports for Chief Supply Chain Officer and preparing overall Supply chain department KPIs for the year.
Developing collaborative rapport with Financial, IT, and HR department to achieve overall business objectives.
Assistant Manager Operation
Contributed technical expertise, innovation, and conceptualization of key business drivers to develop sales and customer care system, plan and execute effective sales strategies, analyze market trends, and design pricing strategies and sales plans.
Key Accomplishments:
• Researched numerous verticals to ensure all processes and transactions alignment with control audit requirements. Designed budgets & RF, performed financial forecasting and handled taxation and payment claims.
• Structured processes and procedures for improving strategies and evaluating validity of commission, target incentive and price settlements, supervising customer order process till final order dispatch.
• Designed and monitored Management Information System (MIS) being used by top management for critical decision making; monitoring SKUs & periodically reporting to senior management.
Senior Operations Executive
Produce regular, accurate and timely narrative and reports for top tier, designed & presented operations reports & presentations periodically, evaluated sales team performance, developed & implemented reporting channels & tracking tools. Led operations, performed lead generation, ensured revenue maximization, handled key account, expanded & retained customer base.
Key Accomplishments:
• Acknowledge by management and received promotions for outstanding performance. Analyzed MIS and strategized accordingly, monitored SKU, brands & category wise sales & contributions and evaluated zonal staff’s productivity.
• Extensively coordinated and led with teams for system automation, developed new scalable processes, designed proposals, quotations and negotiated prices with clients. Performed periodic sales budgeting & forecasting.
• Reviewed negative outlets’ reports, implemented protocols and ensured effective monitoring & controls. Effectively designed service proposal for DGDP project & accomplished quotation price with high retention.
• Successfully designed comprehensive model of strategic analysis & statistical dynamic reports for top line tracking.
