A highly competent, motivated and enthusiastic administrative Executive with experience of working as part of a team in a busy office environment. Well organised and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems.
Currently looking for a suitable position with a reputable and ambitious company.
● Coldcall prospects that are generated by external sources of lead.
● Develop sales opportunities by researching and identifying potential accounts.
● Identify decision makers within targeted leads to begin sales process.
● Penetrate all targeted accounts and radiate sales from within client base.
● Collaborate with appropriate team members to determine necessary strategic sales
approaches
● Create and deliver qualified opportunities to other team members
● Maintain and expand the company’s database of prospects.
● Ensure followup by passing leads to appropriate team members with callstoaction, dates,
complete profile information, sources, etc
Processed invoices
Entered invoice data
Handled customer queries
Checked data entered for discrepancies
Processed mails
Set up customer care processes
Supervised and monitored staff activity, working conditions
Prepared consolidated administration related reports
Documentation work
Handled complex administration tasks
Managed all complicated duties of organization.
Assisted in preparation of budget
Performance appraisals of administrative staff
Managed all administration related activities and tasks
Monitored staff activity for performance and efficiency
Implemented new communication methods
Assessed existing policies and procedures and improved them where necessary
Training, planning and monitoring of existing program and staff
•Maintain software applications and ensure support staff is trained on those applications
•Supervise the maintenance of the company calendar with regard to employee time
•Managing filing systems;
•Developing and implementing new administrative systems, such as record management;
•Recording office expenditure and managing the budget;
•Organizing the office layout and maintaining supplies of stationery and equipment;
•Maintaining the condition of the office and arranging for necessary repairs;
•carrying out staff appraisals, managing performance and disciplining staff;
•delegating work to staff and managing their workload and output;
•promoting staff development and training;
•implementing and promoting equality and diversity policy;
•writing reports for senior management and delivering presentations;
•responding to customer enquiries and complaints;
•reviewing and updating health and safety policies and ensuring they are observed;
•arranging regular testing for electrical equipment and safety devices;
•attending conferences and training;
•depending on the organisation, duties of the role may extend to the management of social media.