• Investigate and assess alerts for potential money laundering risks in the Bank.

• Ensure efficient identification and monitoring of suspicious activities and transactions.

• Daily assessment of AML and SWIFT reports for potential suspicious activity.

• Maintain a current understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practice, criminal typologies and developing trends.

• Assist in identifying systemic procedural weaknesses and additional training requirements for the Bank.

• Assist with money laundering related queries/questionnaires received from Branches.

• Advise management on current issues regarding correspondent banking.

• Ensure proper investigation of suspicious transactions or money laundering alerts.

• Assist with AML Compliance Training especially on identification and reporting of suspicious transactions.

• Prepare weekly, biweekly, monthly and quarterly reports.

• Obtain documentary proof of suspicious transactions and ensure effective record keeping of suspicious transaction identified and reported to the FMU.

Analysing home remittance transaction with respect to ML/TF risk

• Manage and supervise the branch operations activities ensuring compliance with the bank policies and procedures and government regulations.
• Ensure branch receives a satisfactory rating on internal audits.
• Supervise branch daily activities and staff to ensure operating losses are minimized.
• Attend required monthly/quarterly operations meeting with Retail Support Department and inform branch manager and branch employees of the up-to-date policies, procedures, and system applications.
• Assist branch manager in allocating manpower and other resources, and to analyze activities of the branch to develop optimum efficiency and productivity in the operation processes and customer service.
• Support branch manager to maintain operating, personnel, and other expense within budget.
• Provide recommendations for improvement of branch operations.
• Ensure that the branch premises are secure and branch assets are protected.
• Ensure branch appearance is maintained in accordance with Bank standards.
• Ensure all branch staff successfully complete all mandatory training assigned in a timely manner.
• Coach the branch staff on operating procedures, customer service, technical and product knowledge.
• Supervise branch staff to ensure the branch exceeds customer expectations in terms of accuracy, efficiency, courtesy and professionalism.
• Ensure that customer problems and complaints are managed professionally and effectively, responded to in a timely manner and maintained at a minimum level.
• Identify and understand basic customer needs in order to complete transactions with accuracy speed, efficiency and certainty.
• Meet with current and potential customers, to discuss their financial requirements; sell appropriate consumer and commercial financial services products to meet their needs while developing and expanding account relationships.
• Open deposit accounts ensuring all documentation requirements, policies and procedures are adhered to.

SUPERVISING BRANCH RELATED OPERATIONS

PERFORMING ALL GENERAL BANKING OPERATIONS