Enter Description

Manage all operations and finanace matters

Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Responsible for inventory valuation of automobile accessories, inventory accuracy, # of turns, value & % of slow moving & obsolete stock & for driving lowest levels of inventory possible.
Keep tracking freight forwarder performance and ensure to meet company standards. Finding new freight forwarders and negotiation on shipping rates.
Continuous improvement - critically reviewing processes & being a change agent for driving continuous improvement & ensuring corrective & preventive actions are in place.
Maintaining highest standards of freight & warehousing, as per company standards and as per the assigned cost targets.
Provides sales management information by completing reports.
Ensure highest levels of customer service are provided to our customers & also driving target of 100%. Monitor customer order backlogs on daily basis & drive through put & efficiency.
Updates job knowledge by participating in educational opportunities; reading professional publications.

 Improve the Operations Systems, processes and policies according to organizations objectives & goals.
 Implement better management reporting system, information flow and business process.
 Making annual budgets of branches and warehouse.
 Monthly/Quarterly/Annually analysis of budgets and comparisons.
 Making monthly/Quarterly sales incentives & disbursements.
 Submit Quarterly/Annual comparison analysis on sales incentives.
 Monthly reports of Refunds, cheque returns, sales returns, short delivery & freights.
 Monitor monthly audits in all warehouses.
 Checking and Posting of all debit /credit vouchers & Customers refunds.
 Ensure that all sales vouchers are posted in SCM on monthly basis.
 Support branch/Warehouse operations/admin In-charge in all functions including administration,
 Repair & Maintenance renovation and purchases.
 Ensure that all utility bills are thoroughly checked and paid timely.
 Checking of branch daily reports including sales orders/collections /returns/vouchers.
 Checking of warehouse stock transfer report on weekly basis.
 Strong coordination with branch operation In-charge.
 Conduct weekly and monthly meetings with branch and warehouse operations.
 Closely monitor the branch and warehouse administrative tasks including attendance, overtime, opening & Closing of premises, cleanness and security.
 Monitoring and checking of logbooks, vehicle maintenance, generator fuel & maintenance.
 Follow Ups of Services Contract.
 Implements monthly reporting system in branches and warehouse.
 Strong coordination and communication with sales, accounts and IT departments.
 Coordinate with IT for correction against all error documents.
 Training of operation, admin and warehouse staff.
 Training of new staff including sales & operations on ERP application.
 Supervise all operations staff on daily basis.
 Assist HR manager in making payroll and disbursement of salary.
 Monitoring logistic functions.

 Ensured smooth operational & accounting activities of showrooms by ensuring adherence of all activities to company SOPs.
 Planned and enforced new procedures - guidelines to enhance customer service.
 Facilitated all activities proper documentations as well as developed business process to improve service level.
 Handled accounting operations and managed accurate – transparent cash movements as well as closely monitored.
 Conducted needed Periodic Audits and submitted reports on the same.
 Provided required measures to diminish misshape and lessen claims.
 Managed with showrooms operating expenses; created budgeting of operating expenses, furnished monthly/quarterly/annually budget comparison reports, devised alternatives to minimize operating costs, verified expense vouchers or check related checklists, and processed customer’s amount refunds.
 Dealt with administrative issues; procured promotion, displays, other miscellaneous items as well as non-trading items needed for showrooms then handled latter’s stock inventory.

 Managing daily office operations & functions.
 Managing admin functions including janitorial staff, maintenance staff, building maintenance.
 Coordination between Employee and Senior Management Benefits & Health administration
 Managing and updates personal data of all staff.
 Dealing with vendors for maintenance (Generator, Elevator, UPS), Splits and others etc.
 Monthly checking medical reimbursement forms all branches and head office.
 Provide support to Manager for prepare payroll.
 Maintaining petty cash for day to day expense.
 Managing fuel usage and bill record.
 Managing repair, maintenance & replacement of office equipment’s, furniture, furnishings, vehicles, building, etc.,
 Active participation in the Leadership Team for Strategic Business Planning, implementation, client interaction etc.
 Purchase monthly stationary, janitorial items from whole sale market.

 Performed survey and managed preparation of reports.
 Handled daily data and information collection from the web site.
 Conducted follow up on payment recovery.