As a manager analytics, audit & assurance professional, worked in ICT industry for more than a decade gaining experience in wide range of business analytics ,risk management , revenue assurance & fraud management. I am adept at managing financial,risk and assurance operations and ensuring compliance with regulatory requirements. Additionally, I have a proven track record of successfully leading and managing teams, driving process improvements, and implementing best practices.
My experience in current role of controlling ‘Financial Technology Company’ through systemized approach has taught me the significance of collaboration and teamwork. I believe that working together as a team and having an adaptive approach towards problem-solving is essential to deliver quality products and services to customers. With my communication and interpersonal skills, I can express my ideas, thoughts, and technical concepts to my team members and clients. I am a high-performing individual who can manage multiple priorities and deliver results even under tight deadlines.
Privileged to form a new Fintech entity with-in Telecom leader-Zong4G and deployed control environment with views of Audit & Assurance,Revenue Assurance,Fraud & Risk Management,etc.Scope of work to assurance transaction level data from customer start point/POS or APP to Ericsson EWP toward EDW,reporting and recognition into books of accounts.
Role & Responsibilities:
Setup functions of audit, assurance and centralized BI from scratch.
Deployment/worked with departments for the development of policies & process in light of group guidelines.
Harmonized & centralized a verified reporting stack (digital business stack).
Exploited data analytics, manipulation and visualization through Ms. PowerBI, KNIME,SQL and Tableau.
Timely wringing of group audits,ICMs,ICFR,3rd Party or regulatory audits, Internal audits , RAFM audits, Regulatory systems and financial audits etc.
Team Management, Training plans and KPI approval and appraisals.
Privileged to form a new Fintech entity with-in Telecom
leader-Zong4G and deployed control environment with
views of Audit & Assurance,Revenue Assurance,Fraud &
Risk Management,etc.Scope of work to assurance
transaction level data from customer start point/POS or APP
to Ericsson EWP toward EDW,reporting and recognition into
books of accounts.
Role & Responsibilities:
Setup functions of audit, assurance and centralized
BI from scratch.
Deployment/worked with departments for the
development of policies & process in light of group
guidelines.
Harmonized & centralized a verified reporting stack
(digital business stack).
Exploited data analytics, manipulation and
visualization through Ms. PowerBI, KNIME,SQL
and Tableau.
Timely wringing of group audits,ICMs,ICFR,3rd
Party or regulatory audits, Internal audits , RAFM
audits, Regulatory systems and financial audits etc.
Team Management, Training plans and KPI
approval and appraisals.
- Overall responsibility of RAFM department’s reporting and performance management, leading the team of 08 professionals. Responsible for Implementation of RAFM systems , Air probing solutions, BI reporting deployment and big data solution from end to end revenue assurance perspectives. Presentation of primary data into TM forum RA matrix for management. Risk based assurance & case studies/analysis for management.
- Spearheaded the RAFM’s control framework and maturity model to assess the strengths and accrue the opportunities to become a world class digital RAFM segment of ICT. Enhanced maturity model from 2.6 to 4.2 (out of 5.0).
- Facilitated the business reviews with data analysis for end-to-end controls and followed through with business leaders on actionable items for improving business assurance metrics over a period. Average yearly revenue savings attributed from such project are (approx.) PKR 100Mn. and still moving up with the scale of business.
- Systematized business assurance controls for Interconnect & LDI assurance, end to end roaming assurance, Prepaid and postpaid rating and billing assurance, product & offer management, order management & provisioning, network usage management, receivables management, finance & accounting, and partner management.
- Overall responsibility of RAFM department’s reporting and performance management, leading the team of 08 professionals. Responsible for Implementation of RAFM systems , Air probing solutions, BI reporting deployment and big data solution from end to end revenue assurance perspectives. Presentation of primary data into TM forum RA matrix for management. Risk based assurance & case studies/analysis for management.
- Spearheaded the RAFM’s control framework and maturity model to assess the strengths and accrue the opportunities to become a world class digital RAFM segment of ICT. Enhanced maturity model from 2.6 to 4.2 (out of 5.0).
- Facilitated the business reviews with data analysis for end-to-end controls and followed through with business leaders on actionable items for improving business assurance metrics over a period. Average yearly revenue savings attributed from such project are (approx.) PKR 100Mn. and still moving up with the scale of business.
- Systematized business assurance controls for Interconnect & LDI assurance, end to end roaming assurance, Prepaid and postpaid rating and billing assurance, product & offer management, order management & provisioning, network usage management, receivables management, finance & accounting, and partner management.
Established procedures to mitigate risks related to revenue, business fraud & traffic frauds to comply with
the group’s vision towards global revenue assurance and fraud management. Increased revenue assurance
coverage from 50% to 95% revenue streams coverage by emphasis on ‘switch-to-bill’ assurance.
Periodic testing of internal department’s controls to assess the health of RAFM control system as per Group
RAFM charter and in-lined with TM Forum guidelines.
Automated almost 85% of the workload in SQL/PL-SQL, Ms. Access & IBM Cognos.Weekly update on
VEON’s RAFM portal and updated dashboard for management.
Financial and Operational Risk Alerts for Management committee, various initiatives taken to protect Mobilink’s Interest and implement sound business controls to avoid risks.
Active inputs on business transformation specifically includes Mobilink-Warid merger and integration to world class level. SWOT analysis on revenue assurance functions and reporting.
Margin assurance: Designed model for end to end commission assurance covered Rs. 6 billion exposure (p.a) to Mobilink. By adopting principle of Detection, Investigation, Prevention and Correction, investigated corporate (club) payments of Rs.280 million monthly to reduce exposure of Rs.27 million p.a commission cost to Mobilink.
Develop end to end collection model for management visibility and to build inherent controls over payment vs. receivable of franchises and business centers nationwide, that ensured harmony of financials across all business points. Almost 500+ Franchises and 11 Business Centers’ operating nationwide having receivables/exposure with Rs.11 billion per month are stream lined and generation of risk alarms on real time basis to highlight anomalies. Additionally, 100% conversion of inventory based cheaque payments to E-Payment to smooth cash flows to Mobilink. By virtue of the fact, bounced cheaque exposure from Rs.88million reduced to Rs.0.1million.
Detailed analysis and management reporting to assure Rs.400 mn (approx..) periodical revenue for Value Added Services (VAS) segment, VAS CDR Investigation and dispute resolution with third party vendor. Data Validation between Data warehouse and Revenue assurance systems.
Periodical management reporting for Site Sharing / Co-Location’s revenue assurance among business partners/operators.
In-bound and Out-bound’s Roaming Partner’s revenue and cost assurance by analyzing and reporting anomalies to relevant stakeholders. Assurance reporting for management for roaming receivables and payables by analyzing “TAPIN, TAPOUT, SyniverseDCH, MF
Performed several roles as per requirements of US corporate company (Enpointe technologies – KPMG)
clients.Active inputs while centralizing systems for shared resources from QuickBooks, Oracle to SAP.
100% in time project delivery as a result almost 90% operational work shifted to Pakistan office.
Supervised and managed daily accounting functions from timely recording of transactions to preparation of
financial statements. Reporting to higher management and Group’s management. Implementation of
associate company books in SAP-FI/CO.
Motivated and trained primary stakeholders which enhanced higher management confidence over implemented internal control and to ensure that its collective need to reduce process variation & timeliness, enhance profitability through efficiency and productivity.
Increased client support to 24 hrs. by optimum utilization of available human resources and local and international time management.
As a result, our outsourcing division attains 200% annual growth in 2009/2010 and majority or almost 90% activities outsourced from Los angles to local company (Ovex Technologies) in Pakistan.
Supervised and managed daily accounting functions from timely recording of transactions to preparation of financial statements. Reporting to higher management and Group’s management.
Responsible for routine Treasury management functions and cash management, liaison between California republic bank, Wachovia commercial bank, vendors and managers of collections and revenue.
Preparation of intercompany reconciliations, summarizing working capital loan, accruals and amortizations schedules.
Attained an honor to implement complete accounting system for new associate concern: Enpointe Global services.
Major recurring assignments
Handling a range of end to end B2B, B2C, C2C & B2G Processes including GL, accruals, Journals, Reconciliations, Fixed assets, Reporting & Consolidations.
Profitability analysis of customer’s:Top25.
Statutory, Annual and Quarterly accounts.
Internal audit and SOX compliance
Analyze existing policies and procedures to assess level of risk and gaps in control system, initiative to mitigate risk and reduce gaps, provided recommendation on improvements to mitigate controls and financial risks.
Analyze data obtained for evidence of deficiencies in controls, duplication of effort, fraud, or lack of compliance with laws, government regulations, and management policies or procedures.
Review & analysis of Cash inflow and outflow as part of the
US based secondment in shared services project to perform accounting, audits and sox compliance assignments.