Providing first-level technical support to end-users on proprietary software and applications including installation basic usage and appropriate service level to warranty.
Installation, up-gradation of PC’s & various Peripherals like printers, scanners, and Projectors
Analyzing, troubleshooting and rectifying the system issues
Ability to work on multiple projects and communicate with the team members.
Support in Internet related issues, Hardware related issue, multimedia connectivity , video conference connectivity MS Office, MS Outlook 2010,2013,2016 configuration and other system related issues.
To provide Service to clients , here my duties are to provide service and maintenance regarding office equipment.
Here my duties are to provide service and maintenance to customer regarding XEROX.
electronics parts assembling