概要

 Provide technical support to company employees on telephone, email and through support tickets.
 Responsible for manage and maintaining servers and desktop systems.
 Responsible for evaluating and developing approach to provide solutions in areas of network security issues.
 Successfully upgraded and migrated MS Exchange 2007 server to MS Exchange 2013 server.
 Responsible for ensuring backups on all levels (services, data & hardware) using backup plans.
 Installed, managing and maintaining VMware vSphere Servers with HA feature.
 Installed and configured HP MSA 2040 SAN and migrated all company data from old HP SAN to new one.
 Administration and solving issues on IBM Maximo Asset Management 7.5 EAM software.
 Configuring and managing SonicWALL NSA 3500 Firewall as per company requirements.
 Successfully upgraded Server 2003 domain server to server 2012 windows server.
 Installing, Configuring and managing IP CCTV Camera system with recordings backups.
 Configuring and troubleshooting’s of Alcatel IP PABX system with IP Phones support to users.
 Securing Servers and desktop system for viruses and malwares with Trend Micro Endpoint Protection.
 Working and Managing HP MSA Storages with hardware redundancy.
 Installing, troubleshooting and managing Bosch Access Control Systems with software functionality.
 Managing and reporting of Time Keeping Management Attendance system.
 Monitoring and managing software licenses as per organization requirement.
 Monitoring and managing Network Switches with VLAN configuration.
 Managing DR sites with HA features using ARCSERVE replication software.
 Successfully upgraded Trend Micro Office Scan antivirus version from 10.6 to 11 for protection against Ransom ware and other vulnerabilities.
 Using Wireshark to analyze broadcast storm in Network.