A competent and dynamic professional 10years’ experience in Administration, HR / Organization Development Executive ,Front Desk Management cum Secretary, Customer Service, Sales Representative & Business Development .
Having strong analytical, planning, coordination, time management, and PC skills with professional business style.
Expert in Documents controlling, Database Management, Various sales/HR/Admin professional spreadsheets management, Invoice/inventory management as per Company requirement
Having strong grip on MS Office, OTRS System, ERP /Oracle
Having a strong professional attribute to handle public /Customers affairs
Keen to achieving organizational goals
Arranging trainings for employees on a large platform /Calendar management /fixing meetings of Head of departments /Travel & ticketing management
Experience in overall Human Resource Management functions and Administration handling on a great level
Handling recruitments process
Conducting interviews
Managing on campus recruitments programs
New induction’s orientation and training
Managing employee’s database, Employees grievances ,Employee engagement programs
Daily month attendance management
Issuing offer letters, providing support to make leaver’s final settlement, Managing employee’s salary
Develop medical benefits; disbursing OPD and Medical complete facilities to staff and record maintaining. Strong liaison with accounts department to ensure the payments disbursing to all employees.
Proficiently making monthly disbursement analysis and share with top management.
Managing insurance matters by providing support to line manager.
Employees Database and Performance Appraisal Management
Patty Cash handling
Office supplies purchasing and issuing, Preparing monthly consumption reports
Fulfilling all office administration requirements on daily basis
Provide high-level administrative support by managing complete admin facility services
Handling office petty cash and making analysis report of each consumptions
Managing office premises maintenance; furniture / fixers management
Office complete purchasing by developing strong dealing with multiple vendors
Handling complete travel services like Visa arrangement, ticketing , accommodation of overall management and payment process /service agreement.
preparing statistical reports of each cost and spending
Conducting interviews of new employees, handle database, managing all employees joining
Oversee of complete attendance process
•Coaching and supervising of janitorial staff
Ticketing arrangements and hotel bookings
Scheduled CEO meetings calendars and arranged meetings
Coordination with HR department for employee’s facilitation.
Arrange interviews and help in induction programs.
Perform administrative responsibilities support by managing the following duties:
Managing computer based OTRS daily ticketing system and providing service to staff.
Managing company petty cash.
Asset Management, Mobile, Electricity ,Landline billings & their payments through proper reports
Managing office grocery and janitorial staff training
Managing company pool vehicles.
Managing staff overtime, medical, leaves reports.
Providing support to Accounts department by sharing monthly attendance/overtime report for staff salary
Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads. Use of initiative to identify and follow up opportunities with companies who are not already on the database. Work closely with the marketing team to achieve sales objectives. Negotiate commercial terms within set guidelines. Liaise effectively with all departments to ensure customer requirements are met. Contribute to the team performance by sharing and implementing Best Practice Ideas. Making calls to B2B or B2C clients and provide them product knowledge and generate potential leads Handle customer’s complaints effectively and resolving issues Ensure to achieve daily sales targets