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概要
An Electronics engineer professional having more than 5 years of professional experience as Service Engineer in Medical Equipment . Areas of knowledge are MRI, X-rays, C-Arm & other medical equipment.
Objective is to work in an exciting and professional environment of the organization with personal development and growth possibilities and to achieve company’s goal through professional ethics, sincere commitment and hard work. Excellent Managerial & Database skills & ability to work in a team.
项目
工作经历
Senior Sales & Service Engineer
• Installation and maintenance services related to support devices required for Injectors, Imagers, Allied Medical Equipment, UPS, Generators, Chillers, Air conditioners etc.
• Periodic Preventive Maintenance of Equipment like MRI , AngioGraphy, X-rays & C-Arms.
• Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant quality standard policies
• Responsible for completeness and accuracy of service records with particular attention to test & inspection results.
• Responsible for adopting appropriate ESD control while servicing equipment.
• Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
Service Engineer
Working in Service department on GE medical systems at MRI modality & job description is:
• Completing Preventative Maintenance and Field Modification Instruction.
• Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.
• Ordering and managing repair parts cycle times.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Maintaining tools and test equipment properly and ensuring they are calibrated.
• Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
• Managing vendors' service delivery processes in compliance with Philips Health care policies.
• Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
• Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
• May include training of clinical staff on designated equipment.
• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
Service Engineer
Biomedical Service Engineer at MRI modality for Maintenance of HealthCare systems.
