概要

Highly professional with expertise in both strategic and tactical planning, communications, and operational efficiency. Seeking a position in an organization that has a passion for the value its products can offer clients, and where I can use my experience and credentials to add strong value and work as part of a cohesive and spirited team

工作经历

公司标识
Senior Human Resource Manager
Amentis Technologies
May 2019 - 代表 | Lahore, Pakistan

Amentis Technologies May 2019 – To Present
HR Manager/ Recruiting Specialist
● Supervised the HR team and ensure the goals set are met
● Created company policies that will encourage a healthy work environment
● Addressed complaints and resolve them by implementing innovative solutions
● Made changes and suggest improvements wherever required to ensure the proper functioning of the department
● Designed interesting onboarding sessions and processes for new recruits
● Oversee the recruitment and hiring process of new employees
● Hosted events for the employees to keep the workplace fun and engaging
● Oversee HR metrics and document the observations for future policy-making reference
● Regularly organized programs for learning and interdepartmental interaction
● Reviewed the budget for the department and ensure it is being adhered to.
● Evaluated the performance of HR employees and give constructive feedback
● Ensured the department is adhering to company policies and regulations Assistant Manager Administration/HR Operations
● Created budget plans and found ways to reduce costs of supplies and services
● Monitored the flow of money to ensure, to stay within their proposed budget
● overseen the day-to-day operations of the office e.g. ordering supplies, scheduling maintenance of the office’s equipment and computers, maintaining meeting schedules
● Planed and coordinated administrative procedures and systems and devised ways to streamline processes
 ● Recruited and trained personnel and allocate responsibilities and office space 
● Successfully kept abreast with all organizational changes and business developments

公司标识
HR Manager- Recruitment Specialist
Anew Recruit LLC
May 2016 - Dec 2019 | Lahore, Pakistan

Building talent teams for PE firms (high growth startups), SMB, and global clients in the areas of technology, digital & creative, business development , finance & accounting & and executivelevel search. ● Building talent tech talent teams for SaaS firms
● Partnered with BSIP in staffing StackSports placing over 60 people in tech sales, and the executive team
● Support with the full recruitment process including creating a candidate pool, posting job ads, overseeing the internal applicant tracking system to manage job postings, pre-screening, interviewing, and completing reference checks for candidates
. ● Provide training on strategic initiatives including inclusive hiring practices, interviewing skills, training for new employees
● Lead new hire orientation and onboarding process with a focus on a positive and engaging employee experience, continuous improvement, and staff retention
● Develop and manage an efficient and effective process for employee file management including certificates, criminal records check, intervention record check, driving documents and other records as needed
● Source, Screen and interview potential candidates using various recruitment methods to ensure a diverse and qualified applicant pool
● Develop and maintain strong relationships with candidates, providing a positive candidate experience throughout the recruitment process
● Proficient in using ATS systems to manage and track candidate information effectively

公司标识
Business Strategy and Transformation
Emirates NBD
Oct 2012 - Feb 2016 | Dubai, United Arab Emirates

To perform real-time monitoring and action on the floor in accordance with the schedule and call flow
● Manage shrinkages on a real-time basis to meet the service level and productivity metrics
● Ensure the agent schedules adherence
● Publish the accurate real-time reports as per the TAT
● Manage AHT, shrinkages like leave, breaks, training, and coaching events as per the schedule and call flow
● Plan OT and UT to balance both service and occupancy
● Publish reports like adherence reports, BAU reports, real-time reports, and exception reports to the respective stakeholders
● Handle the update management on the approved exception from the TLs and above
● Scheduling and forecasting according to the requirement

公司标识
Human Resource Manager
Mobilink GSM (PMCL)
Mar 2006 - Aug 2012 | Lahore, Pakistan

Managing company staff, including coordinating and supporting the recruitment process
● Onboarding newcomers to the company
● Determining suitable salaries and remuneration
● Providing the necessary support systems for payroll requirements
● Developing adequate induction and training
● Supporting employee opportunities for professional development
● Managing succession planning of staff
● Assisting with the performance management and review process
Human Resource Associate
● Provides information by answering communications; referring special communications to the appropriate person
● Obtains and orients temporary help by forwarding requirements and criteria to temporary services; providing information and directions
● Maintains human resources records by maintaining applications, résumés, and applicant logs
● Verifies candidate\\\'s background by contacting references
● Enrolls new employees by issuing forms and applications; verifying completion
● Helps employees by explaining benefit program

学历

Imperial College of Business Studies
学士, , BBA‎
2006

技能

熟练 adaptive and flexible
熟练 Aesthetic Procedures Knowledge
熟练 Bamboo
熟练 ERP SAP
熟练 GoHire
中级 Google Analytics
熟练 Handling Assignments
熟练 HR Information Management
熟练 HR Policies Command
熟练 HR Strategy
熟练 Human Resource Planning
熟练 Inter Personal Skills
熟练 Office Management
熟练 Paid Media Management
熟练 Payroll Management
熟练 Payroll Processing
熟练 Social Advertising
熟练 Software Documentation Maintenance
熟练 Zoho CRM Command

语言

熟练 乌尔都语
熟练 英语