An impressive record and possessing skills gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Having 9+ years of Experience covering customer liaison, design, and testing to successful implementation within budget, scope, timescales, and process limitations. Extensive ELV Systems, CCTV, LAN, WAN, Hardware, and Software experience. Working cross-functionally within a customer-focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments.
Designing and establishing the new computer labs as per HEC and university requirements.
Working within TCP/IP network environment including DNS/DHCP Ethernet.
Providing IT support to Faculty, Staff and Students.
Control the Smart Class Room (HUAWEI IDEA HUB & LVS).
Supervising the three computer labs each lab has a separate VLAN, and more than 200+ nodes.
Upgrading the computer labs according to the new release model of software hardware.
Testing/configuring and installing the software, maintaining and repairing the hardware and other peripheral devices.
Technical Support during COVID-19 via remote desktop and ZOOM Conferencing
OS Cloning, Licencing, Installing, configuring Patching and cracking the desktop-based application, simulators & core software (ARC GIS, GNS, Forensics Lab, Mathematica, Amos SPSS, design expert etc)
Ø Install, configure, and maintain Personal Computers, Workstations, File Servers & Print Servers.
Ø Planning and deploying Ethernet Networks, Network Cabling, and other related equipment & Systems.
Ø Installation and configuration of CCTV cameras IP, analog/Digital, PTZ, ANPR with DVR, NVR
Ø Inspect LAN infrastructure and fix minor or major problems/bugs.
Ø Evaluating and monitoring the network performance, finding ways to improve NMS and NOC.
Ø Providing the access to data sharing, oracle, and other communications via WAN bridging from different remote sites within different units of the company i.e. (Nishat Linen, Nishat Dying & Finishing, and Nishat Apparel Unit II).
Ø Escalating complaints to second Level Support Teams such as System Admin and Network Admin.
Ø Managing User’s Mailboxes, creating new mailbox user accounts Configuring E-Mail Addresses.
Ø VOIP Installation Configurations (Vodafone, AVAYA) PABX Telephone exchange.
Ø Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
Troubleshoot a variety of computer issues like hardware, and software.
Providing users access to the required shared data/applications/network & Internet services.
Assist in network design and implementation.
Sorting out technical quires for remote users by using Remote Access with 3rd party software (VNC, Anydesk, and Team Viewer)
Configuration and troubleshoot the router and modems (Ethernet & Wireless).
Working on Order and Stock Management System (OSMS) of Siza International.
Monthly Closing, Backups and restore.