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概要
More than 10 Year of Experience
- The diverse experience of installation, commissioning, and servicing in CNC conventional
- Machinery sales experience in Welding Equipment, Pipe Cutting and Beveling machines, and welding Generators.
- Reliable, hardworking, independent, and dedicated team player who works well under pressure.
- Customer-oriented problem solver with an ability to adapt to new situations technical
- Expertise in Troubleshooting, installation, and repair of Machinery.
- Ability to motivate others towards achieving the Goals and Experience to work under stress
- Traveling to locations on-site and working both indoor and outdoor
- Specialist in all types of conventional, N.C, CNC Machine, Welding Equipment depends upon training.
- Handling maintenance/service department of the company.
- Responsible for monthly sales target and after-sales service.
- Provide a service to internal or external customers by giving them advice via phone or by visiting the factory.
- The tact, diplomacy, and sense of humor are required to deal with people in stressful situations and provide confident assurance.
PROFESSIONAL MAINTENANCE TRAINING
01 Week professional training installation, maintenance & Operating of Plasma Cutting Machine
(Hypertherm) With USA Engineer
04 Days professional training installation, maintenance & Operating of beveling and pipe cutting Machine (GBC) With Italian Engineer.
02 Days professional training installation, maintenance & Magnetic Drill Machine (BDS) With German Engineer
02 Days professional training installation, maintenance & Fume extraction (Kemper) With German Engineer
01 Week professional training installation, maintenance & Operating of MMA, Tig & Mig Welding Machine (Kemppi) With Finnish Engineer.
01 Week professional training installation, maintenance & Operating of Welding Automated Equipment (BUGO System) With an Egyptian Engineer.
02 Days professional training installation, maintenance & Operating
工作经历
After Sales Service Engineer
Promoting and selling after-sales service maintenance package and spare parts effectively.
Preparing and follow-up quotations to secure orders.
Identifying opportunities with existing and potential new customers, and determine planning for marketing activities to promote extended sales coverage.
Maintaining the existing customers and building good relationships.
Liaising with the technical team to assist customers to get solutions to give the right recommendation, and solve the problem.
Finding the lost customers, prospecting, and follow-up to grow up an after sales service business.
Conducting the operation training and live demonstration of welding machines.
Doing R&D on inverter welding machine.
Providing technical support to sales team.
Senior Technical Officer
Installation, Commissioning, Training, Retrofitting, Repair and Preventive Maintenance for all kinds of Machine Tools (CNC), Equipment, Manual Lathe, Milling, Pipe Bending, Radial drill, Band Saw, Die Casting Injection Molding and Broaching Machines.
Handling maintenance/service department of the company.
Planning of Installation and commissioning of Machine Tools (Manual Lathe, Milling, Bending, Radial drill, Band Saw and Broaching Machines) and Equipment,
Responsible for technical training which includes training for the operators and maintenance team.
Helping and providing the technical support team of engineers working at sites.
Preventive maintenance of all machines is covered under the Annual Maintenance Contract with the company.
Breakdown maintenance and other after-sales services provided to the existing customers.
Spare parts control which includes procurement planning, inspection, and complete inventory control.
Client lists; ensuring the sales team maintains a cost discipline in line with expectations.
Senior Field Service Engineer
Installation, Commissioning, Training, Repair, and Preventive Maintenance for all kinds of Trumpf Machines, Equipment, and Trumpf Laser Welding Robot and Equipment.
Handling maintenance/service department of the company.
Planning of Installation and commissioning of Sheet Metal (Laser, Punching, Bending & Shearing) and Metal Cutting Machines.
Responsible for technical training which includes training for the operators and maintenance team.
Helping and guiding the team of engineers working at sites through remote diagnostic.
Preventive maintenance of all machines is covered under the Annual Maintenance Contract with the company.
Breakdown maintenance and other after-sales services provided to the existing customers.
Spare parts control which includes procurement planning, inspection, and complete inventory control.
Client lists; ensuring the sales team maintains a cost discipline in line with expectations.
Service Technician
Installation, Commissioning, Training, Repair, and preventive maintenance for all types of CNC Machines equipment and Welding Equipment.
Installation, Commissioning and Pre-Commissioning of all kinds of Machine Tool and Welding Equipment Relocation of the machine according to plant location & design, checking all accessories & safety awareness while transpiring the machine in workshop
Teaching how to use the machine & showing accuracy test according to Test certificate of Supplier.
Perform Preventive and Repair Maintenance of CNC and Conventional Machine and Prepares their technical reports
Updating Records and Maintaining Project Documents on Daily, Weekly, and Monthly & Yearly Basis
Field Service Technician
Installation commissioning and training of CNC machines
Installation, Commissioning, and Execution of the Project from scratch which includes all Mechanical, Electrical, and Instrumentation Work
Troubleshooting of CNC Machines and Preparing their Technical Reports
Installation, Commissioning & Troubleshooting of PLCs & Servo Drives
Complete Installation & Supervision of Hydraulics & Pneumatics Systems.
Making sure that all work was done is in accordance with Health & Safety
Flexible approach to work
Repairing of CNC Machine Axis drive, Power Supply, and Spindle Drive Card.
