Leading HR Department for 12 companies of group nationwide.
Strategic HR Development which includes; all kind of HR policies, SOPs, Competency Development, Career & Succession Planning, , Competency based trainings & talent acquisition , Organizational Development, HCM Module and provide coaching to the managers in consultancy with the management.
Talent Management (Recruitment as per certified hiring criteria, weekly vacancy report to management, walking interviews for bulk recruitment, Employee on boarding, Managing Budgeting Vs Actual Headcount).
Industrial Relations(Dealing with PESSI & EOBI, Grievance Handling & Disciplinary proceduresaccording to legal laws).
Achievements
HR Automation: Including modules of Employee Induction, Master Data Sheet, Payroll, Time & Attendance, and Leave Management.
Policy Making & Execution: Time & attendance Policy, Leave Policy & Laptop Policy.

Strategic HR Development which includes; all kind of HR policies, SOPs, Competency Development, Career & Succession Planning, , Competency based trainings & talent acquisition , Organizational Development, HCM Module and provide coaching to the managers in consultancy with the management.
 Talent Management (Recruitment as per certified hiring criteria, weekly vacancy report to mangement, walking interviews for bulk recruitment, Employee on boarding, Managing Budgeting Vs Actual Headcount).
 Industrial Relations (Dealiing with PESSI & EOBI, Grievance Handling & Disciplinary procedures according to legal laws).
 Employer Branding (Career Fairs, Industry & Acedemia Linkages, Social Media Updates to ensure presence of organization)
 Cultural Building & Improvement (Employee engagement, Appreciations Framework & Recognition Tools identification & usage).
 Rewards & Retention (Pay for performance – Monetary & Non Monetary).
 Organisation Structure & Design (HR in Business – Resource allocation & Business need – Whole process with deliverable).
 Training & Orientation (Onboarding orientation Plans, TNA, Training Formats, Feedback & Monitoring the outcomes).
 Administration: Office Management, Fleet Management, Repair & Maintenance. 

·         Talent Management (Recruitment as per certified hiring criteria, weekly vacancy report to mangement, walking interviews for bulk recruitment, Employee on boarding, Managing Budgeting Vs Actual Headcount).
·         Industrial Relations (Dealiing with PESSI & EOBI, Grievance Handling & Disciplinary procedures according to legal laws).
·         Employer Branding (Career Fairs, Industry & Acedemia Linkages, Social Media Updates to ensure presence of organization)
·         Cultural Building & Improvement (Employee engagement, Appreciations Framework & Recognition Tools identification & usage).
·         Organisation Structure & Design (HR in Business – Resource allocation & Business need – Whole process with deliverable).
·         Training & Orientation (Orientation Plans, TNA, Training Formats, Feedback & Monitoring the outcomes).

·         Talent Management (Job Roles Identification, Talent Profiling, IDPs & Followups & Capacity Building).
·         Employee Relations (Union Handling, Referendums, Grievance Handling & Disciplinary procedures according to legal laws).
·         Cultural Building & Improvement (Employee engagement, Appreciations Framework & Recognition Tools identification & usage).
·         Rewards & Retention (Pay for performance – Monetary & Non Monetary).
·         Organisation Structure & Design (HR in Business – Resource allocation & Business need – Whole process with deliverable).
·         Training & Orientation (Orientation Plans, TNA, Training Formats, Feedback & Monitoring the outcomes).
·         HR Operations (Employee files, Attendance & actions as per policy, Payroll processing, Insurance dealings, etc).

• Supporting line and executing HR functions of the store i.e. recruitment, employee orientation, performance management, compensation and benefit administration, employee relations and Legal Compliance
• Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
• Developing and implementing employee engagement activities (recreational, recognition and team building) to nurture positive culture in the organization
• Coordinating with Organizational Development department for implementation of training activities and maintaining training database.

• Manage customer arrivals to maximize relationship building opportunities.
• Improving the overall customer relationship, delivering reliable administrative support and customer service.
• Acknowledging customers promptly and treating them in a courteous manner.
• Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information.
• Maintaining a strong knowledge of products of the company.
• Account Opening, verifying customer’s documentation required for account opening, applying for ATM cards and Cheque books, also dealing other products like as; Term Deposit Rates and Fixed Deposits.
• Frequent user of Fundamo and Aqsa software, using these softwares to increase the limit of Easy Paisa customers of Telenor.
• As per above mention details also dealing the Co-Customers of Tameer Micro Finance Bank and Telenor.
• Handling Easy Paisa Campaigns.
• Sitting at Telenor's Main SSC and handling all the issues related in Bridging Telenor's ^ Tameer's Bank Mutual Product EASY PAISA.