概要

.Accomplished professional with over 8 years of comprehensive experience in the automobile industry, encompassing 5 years in administrative roles and 3 years in sales and customer service. Demonstrated expertise in enhancing operational efficiencies and driving customer satisfaction through effective administration and strategic communication.


Additionally, I possess a strong foundation in digital marketing, with proficiency in SEO, social media marketing, and a comprehensive understanding of digital marketing strategies. I am committed to leveraging digital platforms to enhance brand visibility and foster customer engagement, aligning marketing initiatives with overall business objectives


项目

Future of Hybrid Cars in Pakistan

工作经历

公司标识
Sales Executive
Honda Avenue
Oct 2023 - 代表 | Islamabad, Pakistan


Achieved and consistently exceeded monthly sales targets.
Provided exceptional customer service by conducting product demonstrations, addressing customer inquiries, and guiding clients through the entire sales process, resulting in a high customer satisfaction rate and positive reviews.
Demonstrated strong product knowledge of vehicles and staying abreast of industry trends, enabling effective communication of product features and benefits to potential buyers.
Collaborated with cross-functional teams, including finance and service departments, to ensure a seamless customer experience and efficient resolution of customer concerns, leading to improved interdepartmental communication.
Consistently updated skills through ongoing training to stay current with Honda latest models and technologies.

公司标识
New Vehicle Delivery In-Charge / Sales Assistant
Toyota GT Motors
Dec 2020 - Sep 2023 | Islamabad, Pakistan


Coordinate the delivery schedule of new vehicles, ensuring timely delivery to customers or dealerships.
Receive and review delivery orders, ensuring accuracy and completeness of information.
Coordinate with internal departments, including sales, inventory management, and service, to ensure vehicles are prepared for delivery.
Inspect vehicles before delivery to ensure they meet quality standards and are in proper working condition.
Maintain accurate records of vehicle deliveries, including delivery dates, customer information, and any issues or concerns encountered during the delivery process.

Customer Assistance: Provide assistance and support to customers visiting the showroom or dealership. Answer their questions, provide information about vehicles, and guide them through the purchasing process.
Product Knowledge: Develop a comprehensive understanding of the vehicles in the showroom, including their features, specifications, pricing, and available options. Stay updated on new models and advancements in the automotive industry.
Sales Support: Collaborate with the sales team to help generate leads, schedule test drives, and follow up with potential customers. Assist in preparing sales documents, including contracts, purchase orders, and financing applications.
Demonstrations: Conduct vehicle demonstrations to showcase the features and capabilities of the vehicles. Explain technical details, highlight key selling points, and address customer inquiries. 

公司标识
Administrative Assistant/DEO
Honda Classic
Jul 2013 - Aug 2018 | Islamabad, Pakistan


Executed record filing system to improve document organization and management.
Generated reports and typed letters and prepared presentations in MS PowerPoint for maximum impact and results.
Arranged rapid office equipment repair and maintenance with vendors.
Managed SAP databases converting complex data into easy-to-interpret data.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Completed data entry tasks with accuracy and efficiency.

学历

Preston University
学士, 工商管理学士学位, ‎
Marketing And Finance
CGPA 3.3/4
2019
Board of intermediate and Secondary Education Rawalpindi
中级/A级, , ‎
Commerce
所占比重 45%
2013
Board of intermediate and Secondary Education Rawalpindi
大学入学/0级, , ‎
Science
所占比重 59%
2009

技能

初学者 English
熟练 Admin Assistantce
熟练 Administration
熟练 Administrative Management 
熟练 Branding Skills
熟练 British Accents
熟练 Budgeting Planning
熟练 Buisness Stratgies
熟练 Business Acquisition
熟练 Business Analysis
熟练 Business Analysis Monitoring
熟练 Business Development Process
熟练 Business Development Programs
熟练 Business Development Strategies
熟练 Business Strategy
熟练 Call Control
熟练 Cash Collection
熟练 Cash Flow Management
熟练 Chat Support
初学者 Chat Support Skills
熟练 Client Co ordination
熟练 Client Development
熟练 Client Management
熟练 Client Relationship Maintaining
熟练 Clinet Contact
初学者 Cold Calling
熟练 Collaboration
熟练 Commercial Business Command
熟练 Communication Skills
熟练 Communion Skills
熟练 Complaint Management
熟练 Computer Access
熟练 Computer Application Command
熟练 Computer Literate
熟练 Computer Operations
熟练 Computer Systems Maintenance
中级 Configuration Switches
熟练 Conservation Awareness
熟练 Content Creation
初学者 Content Strategy
熟练 Cooordination Skills
熟练 Coordination Skillss
中级 Coordinaton Skills
熟练 Creative Artwork
熟练 Customer Acquisition
熟练 Customer Acquisition Skills
初学者 Customer Care
熟练 Customer Care Knowledge
熟练 Customer Relationship Managament
熟练 Customer Satisfaction Management

语言

熟练 乌尔都语
中级 英语