概要

Experienced Administrative & Front Desk Officer ready to contribute the very best of 


my abilities towards growth and development of progressive company/organization. 


Seeking a challenging position where my demonstrated skills in office management 


can be used to raise profitability and promote organizational growth.


Offer advanced computer skills in MS Office-2007, 2010, Windows 7, Outlook and 


other applications/systems.

工作经历

公司标识
Front Desk ( Office Administrator)
Five Brothers(customs clearing & forwarding Agency)
Feb 2021 - Dec 2022 | Lahore, Pakistan

1-Provide general administrative and clerical support to department.2-Plan and implement any other tasks assigned by the seniors from time to time. 3-Ensure maintenance and cleanliness of the reception / office area.4-Responsible to transfer or call divert to CR/Admin department in Lunch/ Namaz break.5- Preparing bill and invoices and forward to relevent department6- Take and reply messages received from customers.7-To check IVR by calling our UAN on daily basis at 9am.8-Incoming Courier and record keeping Institution Car Log updated on daily basis.7-preparing quatation , replying emails and telephone queries.10-Maintain record of inwards & outward in ERP system.11-Maintain visitor record by entering accurate information.12-Monitoring of Office deep Cleaning and Spot check on daily basis.13-Monthly bill checking M&P Courier, QARSHI, PTCL Etc.14-Outgoing Courier record Answer telephone calls, screen and direct them to concerned persons.15-Coordinate with courier services.16-Ensure compliance with company policies & procedures.

公司标识
Front Desk Officer ASSIST HR, ADMIN (Administration)
Afzal Group of Electronics
Jan 2016 - Dec 2020 | Lahore, Pakistan

* To assist the HR & Admin Manager in Recruitment, Payroll , HR & General Administration

* Responsible for Implementation of HR Policies and procedures.

* Monitoring Attendance and Employees personal records.

* Welcomes new employees to the organization by conducting orientation.

* Coordinating and supervising all office works & Administrative tasks

* To handle housekeeping, Security, safety, vigilance planning and controls.

* Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages.
Answered, screened and directed inbound phone calls.
Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.
Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.
Took verbal and written messages and transmitted them to exact person/destination.
Received and sorted email and electronic deliveries.
Maintained meeting diary – manually or electronically, as required.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled general requests for information and data.
Interacted well with the public.
Handled delicate situations, such as – customer requests, special needs and complaints.
Performed basic customer service functions.
Coordinated maintenance of the front desk reception area equipment,

公司标识
Office Coordinator
Total Solutions
Nov 2013 - Dec 2016 | Lahore, Pakistan

 Secretarial duties, keeping inventory of equipment’s and documentation
 Coordinating and supervising all office works
 Preparing quotations, invoices and replying e-mails and telephonic queries
 Typing, Scanning, Printing and filling of forms and records keeping
 Typing and Preparing of routine reports and other documents
 Receiving, storage and distribution of goods/ items
 Some other duties which are assigned by the In charge

公司标识
Assistant & In charge Girls Students
Japan International Cooperation Agency (JICA)
Sep 2010 - Oct 2013 | Lahore, Pakistan

Typing and Preparing of routine reports, minute sheets, office orders and other
documents, warnings/explanations/notices
 To assist the office in Organizing workshops, Seminars, Event management, Catering,
food arrangements and other functions
 To prepare examination results, analysis of various activities in department on MS
Excel, record keeping,
 Duties as Girl’s common room in charge & department library in charge
 Some other duties which are assigned by the Japanese Experts

公司标识
Student Coordinator
Jan 2007 - Aug 2010 | Lahore, Pakistan

Managed & identified potential problems that may interfere in student’s
Career, career counselling, managing student’s records and organizing students.

学历

Allama Iqbal Open University (AIOU)
硕士, 教育硕士学位, M.Ed in Education‎
Education
等级 A
2020
Allama Iqbal Open University (AIOU)
学士, , Bachelors of Arts‎
Economics
2012
College of Tourism and Multimedia Computing, Lahore
大专,  One Year Diploma in Information Technology (DIT)‎
Computer Science
Completed
2011
College of Tourism and Multimedia Computing, Lahore
大专,  Diploma (03 months) in Computer (Ms Office )‎
MS office
Completed
2010

技能

熟练 Ability to Maintain Professionalism
熟练 Ability to Promote a Positive Image of the Bank
熟练 Accessible Interface Design
初学者 Accounts Administration
初学者 Active Learning
初学者 Administration Knowledge
初学者 Administrative Skills
熟练 Administrative Tasks
熟练 Aesthetic Procedures Knowledge
熟练 Answering Inquiries
熟练 Appointment Scheduling
熟练 Appointments Scheduling
熟练 Aseptic Technique Knowledge
熟练 Attendance Maintenance
中级 AutoCAD 
初学者  Talent Acquisition
熟练 Bilingual Communication Skills
初学者 Chemical Lab Knowledge
熟练 Client Coordination
熟练 Client Correspondence
初学者 Client Dealing
初学者 Client Relationship
初学者 Committed to Customer Services
熟练 Communication and Interpersonal Skills
熟练 Computer Knowledge
初学者 Computer Literate
熟练 Computer Proficient
初学者 Computer Skills
熟练 Cooordination Skills
熟练 Coordination
熟练 Coordination Skills
熟练 Customer Care Representation
熟练 Customer Dealing
熟练 Customer Oriented
熟练 Data Comparison
熟练 Data Entry
熟练 Data Extraction
熟练 Data Management
熟练 Database Impact
熟练 Database Management 
初学者 Disciplined
熟练 Document Handling
初学者 Document Maintenance
初学者 Drafting Skills
熟练 Eglish Communication Skills
熟练 Email Campaign Handling
熟练 ERP Knowledge
初学者 Executive Management
初学者 Fluent in English
熟练 Front Desk Dealing

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语

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