Experienced Application Consultant with a demonstrated history of working in the financial services
industry. Skilled in System Analysis, Monitoring and Application & Technical support (Including
Level 1 and Level 2 Support), Databases, Servers, Management, System Deployment, and Point of
Sale (POS) Systems, Transactions processing and settlements
Prime knowledge of VISA, MasterCard, CUP, Maestro, American Express and POS (Point of Sale)
Tech Enthusiast with 11+ years of diversified experience in Cards & Payments Industry, Digital
Financial services and Alternate Delivery Channel Solutions.
Well versed with IT standards and best practices including ISO 8583, PCI DSS, and In-depth
technical skills in switching, messaging, security and electronic payments.
Played instrumental role on various local payment industry initiatives including PayPak
(Domestic Payment Scheme of Pakistan), PayPak EMV, Inter Bank Funds Transfer (IBFT), Bill
Payments (UBPS), PCI DSS Compliance, VISA Issuing/ Acquiring, Union Pay Acquiring/ Issuing,
Master Card Issuing, POS Acquiring, Payment Gateway, Loyalty Payments.
Specialties:
Product Design, Solution Design & Delivery, Systems Integration, IT Operations, Payment
Systems, ISO-8583 Messaging Protocol, Alternative Delivery Channels Solutions, Mobile
Payments, Payment Card Technologies, TPP Services (VISA, Master Card, Union Pay, JCB), PCI-
DSS, Payments Security, Payments Infrastructure, Systems Security/ CIS Security Benchmarks, IT
Service Management, Disaster Recovery, Problem Analysis/ Troubleshooting
End to End Project Assessments with vendors and international payment schemes for
ongoing and upcoming projects in order to achieve higher quality standards.
Certifications/Testing of transaction with pre-defined standard parameters of
International Payment Gateways (VISA, MasterCard)
Responsible for digital transformation of the bank in coordination with International
Schemes (Visa & MasterCard) and National country switch (1Link) for National Digital
Financial Inclusion Strategy.
Continuously monitor Project Progress and plan/implement any corrective actions
needed for potential or actual delays
Designing and building comprehensive solution approach (including integration with
boundary systems) to meet business needs.
Direct and manage project development throughout its life cycle.
Define project scope, goals and deliverables that support business goals in collaboration
with senior management and stakeholders.
Identify all of the phases, activities and efforts needed to complete the project.
Document all of the project inter-dependencies and list assumptions and constraints.
Manage the overall project schedule to ensure work is assigned and completed on time
Effectively communicate project expectations to team members and stakeholders in a
timely and clear fashion. Delegate tasks and responsibilities to appropriate stakeholders.
Arbitrate conflicts within the project team.
Manage project dependencies and critical path. Track project milestones and
deliverables.
Configuration Analysis, System Integration Testing, Quality Assurance Testing of projects
before going live to the production environment.
Working closely with stakeholders in defining requirements from the Client Portal and
work to define suitable portal application solutions
Complete Data migration strategy to end to end process mapping of data.
Gathering business requirements from the client banks and turning them to technical
solutions plus working on that solution implementation.
Creates and maintains product presentations.
Participates in business requirements review with clients/prospects.
Participates in product release process.
Integration at HOST and Switch end, Creation of completely new interfaces
Managed, Setup and Integration of Utility Bill Payment System with either Banks Host or
other integrated system.
End to End Issuance, testing of transaction with pre-defined standard parameters of
International Payment Gateways (VISA, MasterCard and China Union Pay )
Working on Euronet Next generation Tool ICCS (Integrated Credit Cards System) to
integrate client banks with latest features.
Parameters setup and testing of Credit cards settlement processing, Settlement, Billing
Cycles, Transactions Posting and Bill posting functions.
Prepaid card testing, Interface developing and end to end testing support.
Daily Settlement & Reconciliation procedure setup which includes Reports and Extracts of
Controller.
Change management and its impact on core & other integrated systems.
Go-live preparation, coordination and documentation of projects.
Working on Euronet ITM (Integrated Transaction Management) 4.3 application and
engaged with development team for projects.
Acquirer / ATMs / POS / Channels configuration into system.
Providing Technical Level Support for Alternate Distributed Channels Transactions.
Resolution of issues occurred during daily tasks or settlement processes.
Configuration of member bank BIN Acquiring for IBFT.
Configuration of UBP codes for member bank.
Testing for card renewal process for member banks.
Testing for CHF programs for multiple Banks.
Co-ordination with international Support for resolution of raised issues.
Co-ordination with Payment Gateways support teams for resolution of issues.
ISO Logs verification of transactions.
Preparing monthly MIS reports and Monthly Volumes statistics of Cards transactions,
Merchant IDs, Terminals IDs, MNET Switch MIS, Member Banks, CMS, Monthly
Transactions, Merchant setups & Payments using IBM AS/400 DB2 Environment for
client banks requirement for onward data submission to SBP.
Creating / Managing BATCH FILE Scripts to simplify various processes.
Modifications in the programs to remove bugs.
End to End testing of transaction with pre-defined standard parameters of
International Payment Gateways (VISA, MasterCard and China Union Pay )
Working on Euronet Next generation Tool ICCS (Integrated Credit Cards System).
Working on Parameters setup and testing of Credit cards settlement processing,
Settlement, Billing Cycles, Transactions Posting and Bill posting functions.
Worked in operations for 24/7 support team with following responsibilities:
Perform EOD and settlement Process on Euronet ITM (Integrated Transaction
Management) 4.3 application.
Monitoring and Provide support to Level 1 issues inquired by Clients.
VISA incoming Process through EDIT Package for Client banks (MCB, HBL, JS Bank,)
VISA and Master Card Outgoing Process on ITM 4.3 for reporting of Client Banks (MCB,
HBL, Bank AL Habib).
CUP incoming for AL-BARAKA Bank.
Run Card Issuance process for MCB, Burj Bank, Al-Baraka Bank and NIB against the
provided CHFs (Card Handoff Files)
Share RHF (Reverse Handoff files) and Embossing files to Banks through SFTP.
24/7 Support for general queries and issues raised by Customers.
Daily Extracts and Reports after EOD on daily basis, share with Banks through SFTP
(Including Data Verification)
Provides training / guidelines to newly hired staff customer support analysts.
Save Backups for AS/400 ITM system date wise of Production and Test System.
User Management of Provided Web Applications(CMS, VIGIL Monitoring Tool) to
Customers
a) Card Management System (CMS) uses for Blocking cards and issuance
b) VIGIL Monitoring Tool for transactions, ATMs ,POS and etc.
Creating / Managing BATCH FILE Scripts to simplify various processes.
Modifications in the programs to remove bugs.
Data extraction from database using SQL for Customers.
Providing Technical Level Support for Alternate Distributed Channels Transactions
(ATMs & POS).
Root Cause Analysis of the problem for Resolution of issue.
VISA & MASTERCARD Settlements.
Card Issuance
Acquirer / ATMs configuration into system.
Customer (Banks) Query Responses.
Support customers [Banks] for issues and User Acceptance Tests.
Transactions Analysis upon request.