Working on Optical Fiber and Copper Access Network to ensure Broadband serviceability to customers.
To ensure successful deployment and installation of new Broadband and landline connection ins.
Fault rectification and to provide technical support to field staff.
Team leader of 18 members.
Held weekly meeting with team to help and train associates to improve performance.
Customer dealing in regards to achieve Sales target.
Coordinating with different departments of the organization i.e Switching, NOC, MDF, and Transmission for technical support to provide flawless Broadband services to customers.
To give training about the working and technicalities of the department to new appointees.