Strategic decision and Operations executive with execution experience in building, motivation and leading teams to meet and surpass customer expectations. Reputation for speedily assessing customers and organization. Marketplace strengths and weakness, discovering improvement opportunities, brining creativity in products and services and mobilizing resources to enhance business execution and financial outcome. Known for launching some innovative new products that have been successful in capturing additional market share.
Successful in developing lean organizations and integrating acquisitions in Real Estate websites, its tools.
• Provide clerical and administrative support to Human Resources executives
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances,
performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Managing the day-to-day operations of the office
• Inventory stock counts
• Organizing and maintaining files and records
• Preparing and editing correspondence, reports, and presentations
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products, placing and expediting orders for supplies, verifying receipt of supplies.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
• Event Management for all special occasions and courses
• Schedules appointments and makes arrangements for meetings and conferences, reserving and preparing facilities, and recording
• Processes invoices and requisitions
• Monitors and reconciles controllable expenses, and assists in the preparation of annual budgets
• Inventory Management
• Responsible for the day-to-day operations and administrative functions of the services centers.
• Assist Project Manager in performing daily key compliance & oversight activities for the services centers.
• Participate in projects to improve processes and enhance the client experience
• Internal Audit
• Effective communication skills with internal and external contacts at all levels
• Manage and coordinate client meeting preparation and logistics
• Management / Coordination
• Dell Certified Engineer’s (Nationwide)
• Dell Logistics Partner
• Dell Tech Support Team
• Managing Logistics (DELL Project)
• Petty Cash Management
• Provide training to Service Coordinators (Nationwide)
• Execute assigned operational tasks and programs in preset time frame
• Keep track and caring customer until each of service cases finished
• Coordinating, gathering information and resolve Customer’s complaint
• Managing and leading the project team.
• Managing co-ordination of the partners and working groups engaged in project work.
• Detailed project planning and control including:
• Developing and maintaining a detailed project plan.
• Managing project deliverables in line with the project plan.
• Recording and managing project issues and escalating where necessary.
• Monitoring project progress and performance.
• Working closely with users to ensure the project meets business needs.
• Ability to maintain records, prepare reports, and conduct correspondence related to the work.
• Communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives.
• Knowledge of file maintenance and report generation methods.
• Working on business development sites to get project for company using different platforms.
• Coordination of works at job site
• To assist other members of the regional operational team as appropriate
• Undertake Purchase Orders as requested by project managers and supervisors
• To use and update project specific processes and procedures.
• To understand and complete all work related documentation accurately and on time
• To understand and comply with policies and procedures
• Played a lead role in creating IT Audit process and able to prepare detailed written instructions and documentation.
• Ability to maintain records, prepare reports, and conduct correspondence related to the work.
• Communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives.
• Knowledge of file maintenance and report generation methods.
• Working on business development sites to get project for companies using different platforms.
• Worked on quality assurance of Mobile Application council tax finder.
• Rate management (Update Rates and availability on four extranets each, 3 times a day for two hotels in UK); maintaining Rate Tiger Software
• Council Tax Finder data mining, sorting, updating data and quality assurance
• Quality Assurance of (erealitysolutions.com, rekodiqservices.com, conciltaxfinder.com, northstar.com, kettlebellcardio.com and Council Tax Finder Mobile Application. (Android, iPhone).
• Knowledge of Search Engine Optimization (SEO), SOP task for networking. (V-tiger, OS tickets, Susi Mail Server)
• Worked on North Star and Kettle Bell Cardio Website (Word press)