 Installed software, modified and repaired hardware and resolved technical issues.
 Provided IT Support to personnel within the business.
 Resolved Problem customer issues in a clear, courteous and straightforward manner.
 Demonstrated Professionalism and courtesy with customers always.
 Resolved problems with malfunctioning Products.
 Worked closely with team members to meet or exceed all customer service requirements.
 Provided on-call support for critical issues.
 Built and provided end-user troubleshooting and desktop support on Windows, Linux, and Mac systems.

 install and configure computer hardware operating systems and applications
 monitor and maintain computer systems and networks
 talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
 troubleshoot system and network problems, diagnosing and solving hardware or software faults
 replace parts as required
 provide support, including procedural documentation and relevant reports
 follow diagrams and written instructions to repair a fault or set up a system

 Design and build advanced applications for the Android platform
 Collaborate with cross-functional teams to define, design, and ship new features
 Work with outside data sources and APIs
 Unit-test code for robustness, including edge cases, usability, and general reliability
 Work on bug fixing and improving application performance
 Continuously discover, evaluate, and implement new technologies to maximize development efficiency