6 Years experience as IT SUPPORT Engineer in different industries (Fertilizer, Energy, Supermarket).
· Check and Balance of FSD Super Market Store PC\'s and IP Phone Extension.& user point of sale’s id’s
· Trouble Shooting of branch Network Pcs
· (Ivend) Retail Software Installation for every Cash Counters of Supermarket & New Software installation of SAP Hanna.
· Manage point of sale server
· Technical Support Provide all Cash Counters Users, while they working collecting. Provide technical support to our valuable clients including Software installation, Windows OS desktop, server OS and Laptop installation, Printer installation and configure, Domain joining, Emails configure, Internet TCP/IP configure and Troubleshoot hardware, software & network.
· EPSON & WINCORE POS Printers for Cash Counters and troubleshooting with Ivend Retail.
· Manage network, Proper labeling, Install Network Devices,
· Digi Ip scale configuration SM 500-SM 5300- + Calibration +Repairing
· DIGI Working on elap scale software
· Server cabling dressing
· Configure Nano bridge antenna & manage it.
· Avaya Ip phone configuration
· IP Printer configuration & barcode printer
· Refill printer tuner’s +Recycle printer tuner+ Repairing
· Network troubleshoot
· Technical support on site via phone or remotely
· Manage Cctv camera’s, internet all assets.
· Maintaining or repairing equipment.
· Pulling & Terminate UTP cables
IT Equipment Purchase
· Updating and monitoring IT user accounts.
· Maintenance & management of the Critical Windows based Server Environment
· Maintaining up to date Antivirus levels on all machines company wide.
· Installation And Configuration Of Microsoft Windows Server 2012
· Working on Active Directory accounts, configuration/ Domain controller, DHCP, DNS, WDS, backup policies, WDS, GPO, Printer sharing, and Remote Desktop etc.
· Installation and Configuration ISA SERVER 2006
· Providing maintenance support and break-fix solutions.
· Troubleshooting technical problems and implementing solutions.
· Supporting a multi-site IT infrastructure.
· Providing technical support via helpdesk systems for a wide range of internal & external applications.
· Cable installation, CCTV cameras installation, DVR configuration, access and support.
· Tested all installations and setups to make sure they worked.
· Repaired CCTV cameras on site
· Scanning in all relevant new documents.
· Checking dispatch documents are accurate.
· Presentation and filing of documents and drawings.
· Responsible for maintaining hard copy information.
· Issuing and distributing controlled copies of information.
· Managing and maintaining a Meridian Document Control System.
· Provide advice on procedures of issue and methods in accessing the system.
Ensuring all documents is as up to date as possible within electronic filing systems
· installing and configuring computer hardware, software, systems, networks, printers and scanners
· planning and undertaking scheduled maintenance upgrades
· talking to clients and computer users to determine the nature of problems
· responding to breakdowns
· investigating, diagnosing and solving computer software and hardware faults
· obtaining replacement or specialist components, fixtures or fittings
· checking computer equipment for electrical safety
· maintaining records of software licenses
· Managing stocks of equipment, consumables and other supplies.
· Maintaining or repairing equipment
· Troubleshooting a variety of computer issues
· Setting up computer security measures
· Configuring computer networks
· Offering technical support on-site or via phone or email
· setting up new equipment and upgrading existing systems
· diagnose damage Cabals and change it