Involved in all aspects of IT including SQL Server, Microsoft Dynamics AX 2012 R3, Power BI, VoIP, Cisco Network switches, Help Desk, Hosting, Mailer-Daemon, Office 365, Websites management, Servers management, Network Security and CCTV Security System.
Responsible for the day-to-day support of the Microsoft Dynamics AX ERP system, with a focus on Finance/Accounting, Sales, Purchasing, Procurement, and Inventory control Management.
Involved in customization of Dynamics AX forms, SSRS Reports, mapping of reports using AX built-in tool (AOT).
Provided expertise in integrating Dynamics AX with third-party software (Payroll systems, attendance, and leave management systems).
Design Inventories, Sales, Financials, and HR Dashboards using the tool Power BI.
Developed SSRS report in visual studio and deployed in Microsoft Dynamic.
Maintains quality service by establishing and enforcing organization standards.
Directs technological research by studying organization goals, strategies, practices, and user projects.
IT Policies, standards, procedures that support the effort of other departments within the company.
Evaluating new technologies and improving information systems within the company.
Responsible for designing and maintaining Voice over IP network.
Responsible for the provision and provide support for IT infrastructure services including desktop applications, IT security, and telecommunications for all business units.
Manage and maintain company website
Ensure Continuous improvement in Infra-structure, Follows standards of ITIL

Work closely with (CEO) & complete projects assigned by the (CEO) accurately and efficiently.
Maintain and Support Integrated Sidhat Hyder (ERP) Suite like Payroll, Time Management, GL System, Account payable / SCM (Purchase, Import, Inventory, Production, Sales)
Experience with Supply chain or materials management with a focus on Inventory and warehouse management, Procurement and sourcing, and Product information management.
Work with cross-functional team on information technology projects from beginning to end, submit proposals, and recommend a subsequent budget, scope, and implementation.
Assist in developing a system that may allow end-users the ability to generate their reports following all the procedures and policies of the management.
Management of server software (ERP/SQL/Oracle) and associated backup routines.
Ensuring company IT policies are followed & systems High Availability.
Manage & maintain SLA, IT budgets, and expenditure on hardware and software.
Developed & maintain ICT procedures, security, and disaster recovery.
Successfully maintained data and network security, antivirus, firewalls, network traffic monitoring system within the company.
Managing the secure hosted network infrastructure like Cisco Router & firewalls, switches, CCTV & PABX.

Responsible for the resource allocation and prioritization of all technical work for the oracle application.
Lead technical developer for Oracle (GL, AP, AR, FA, and HR) and other Oracle applications.
Design, built, tested, and support 70+ interfaces, conversion programs, reports, process & form customization.
Experienced with systems integration between Oracle ERP and third-party or custom solutions on a variety of platforms.
Possesses both Technical and Functional knowledge of Oracle ERP & Suite.
Root Cause Analysis of various problematic issues, provided support for Reconciliation of other Statutory Reports, helped the technical team with the functionality and was involved in various Reconciliation activities.
Responsible for instance planning and maintenance, including the coordination of patching, refreshes, etc.
Manage strategic planning to optimize resources, improve and enhance system performance parameters.
Resolved critical technical issues about System Performance, Viruses, Spyware, and Spam related issues, minimized computer crashes, network & internet connectivity-related issues & System Bugs.
Supervised system troubleshooting, backups, database, and system recovery.