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概要
To utilize my skills and abilities in a company that will allow for progress in terms of expertise, socioeconomic development, and innovation through exposure to new ideas for professional growth, as well as growth of the company, to apply all that I have learned from academics, to gain experience and long-term career.
项目
工作经历
Marketing Executive
Customer Feedback Officer
• Take feedback from the customers related to their concerns and complaints.
• To forward emails and complaints of customers to the respective departments.
• To convert detractors into promoters by solving their issues.
Customer Care Representative
• To respond to customer queries related to packages and offers
• Handled high value customers on Platinum and Gold skill set.
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits.
