Innovative results-oriented Sales Manager with over ten years of experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of Sales, CRM, customer care centres, operations and administration. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management.
• Delivery of top-line & bottom-line ambitions
•Team’s targets, KPIs & objective setting
•Visit consultants(Public & Private)
•Visit Architects
•Visit Key Contractors
•Visit Authorities for product inclusion/Approval/Renewals
•Team building, training & coaching
•Monitoring team performance
•Innovation in business approach
• Products & project launches - strategy building
•Channel development and management
•Strategize for premium price positioning in the market.
•Develop and continuously improve sales cycle and methodology to ensure cost and resource optimization
• Ensure execution of new product launch plans
•To ensure revenue target is achieved aligned with inbound and outbound marketing.
• Customer Life cycle management aligned with customer services activities
• To ensure ROI. Balanced traffic to lead and lead to customer program.
•Enhance customer portfolio
•Resolution of customer queries by visiting their location
•Customer facilitation within the company’s policies
•Manage a team of salespersons
•Keep a track record of sales staff for their performances
•Maintain quality of service & provide excellent customer support
•Attend seminars & conferences to promote our product
•Visit new places in the corporate sector to enhance sales
•Time management during business hours to give the best
Carrying out business development activities; networking with current and prospective clients, developing relationships, improve client experience and ultimately find new business opportunities. Ensuring the satisfaction of walk-in customers.
Run a showroom successfully by handling a wide range of activities including sales, business development stock & management. Working in the showroom, he / she is in constant contact with their customers and staff. Ensuring their staff gives great customer service.
Responsible to Visit out door Clients/Builders/Contractors and Architects.
Manage to meet/exceed Monthly, Quarterly and Annual Sales Forecasts.
Direct Marketing Sales and Services provide an integrate solution to prospects and Customers.
•Customer support on calls
•Resolution of customer queries by visiting their location
•Customer facilitation within company’s policies
•Manage team of sales person
•Keep track record of sales staff for their performances
•Making strategies to increase numbers of sales
•Maintain quality of service & provide excellent customer support
•Achieve assigned targets of sales
•Attend seminars & conferences to promote our product
•Visit new places in corporate sector to enhance sales
•Time management during business hours to give the best
•Customer support on helpline
•Resolution of customer queries online
•Customer facilitation within company’s policies
•Maintain quality of calls during the whole shift
•Achieve assigned targets of quality and quantity on the same time.
•Time management during the call
Update knowledge of daily changing in the telecom industry
Fund raising for the foundation
Conduct seminars & conferences for charity
Conduct seminar on village location for awareness of education among people
Educate illiterate parents to understand the importance of education in the modern era so that they send their children to school
Visit to donors to participate in the noble cause
Maintain visit record on daily basis
Manage administration of the office as an additional task
Handling of Service issues.
Achieve assigned targets of fund raising