I have master degree Master of Business Administration (MBA). I possess HR & Operations background with over 15 years of experience with different organizations with strong record of leadership and committed to contribute towards the growth and development of a dynamic organization and work in challenging environment where opportunities to grow both personally and professionally are ample and where I can utilize my knowledge, skills and integrated experience effectively and efficiently. Previously has worked with NDMC, VSWO, VRDO/PSDF, CRCP & IRDO. I have managed different donor funded project like Embassy of Japan, UNDP, World Bank, Election Commission, SPDC, TVO, UKAID & USAID/World Vision. I strongly believe that I can add great value to the organization with my leadership and managerial skills, analytical and problem solving approach, supplemented with my interpersonal skills. Want to hear back from you, as I am very enthusiastic about this opportunity which will be a healthy experience in broadening the boundaries of my knowledge and vision.
Human Resources Management:
Recruitment and Selection: I am responsible for the entire recruitment process, from drafting job advertisements to offering contracts for both permanent and short-term positions.
Onboarding and Orientation: I conduct comprehensive orientation sessions to introduce new employees to the organization's policies, values, and work environment.
Performance Management: I implement a performance evaluation process at the end of the year. I recognize and reinforce high-performing behavior while addressing areas for improvement to drive continuous growth.
Employee Development and Productivity: I employ motivational tools and strategies to enhance employee productivity. Provide regular training and development opportunities to promote a dynamic and skilled workforce.
Employee Relations and Conflict Resolution: I collaborate with Managers to ensure a harmonious work environment, addressing any issues promptly and effectively.
Compensation and Benefits Management: I oversee all matters related to staff compensation, including incentives, bonuses, and salary adjustments.
Performance Management and Appraisal: I lead the development and implementation of a robust performance management and appraisal process that aligns individual goals with organizational objectives.
Administration:
Manage and coordinate administrative tasks and operations, including managing office supplies, equipment, and facilities.
Process invoices for goods and services delivered ensuring accuracy and completeness of documentation and timely payment. Follow up to completion and inform clients with the payment receipts.
Ensure proper management of petty cash which involves maintaining the fund, recording and tracking all transactions, reconciliation, and ensuring compliance with company policies and procedures.
Ensure proper management of assets: accurate inventory, locations, users, owner, and conditions, disposal, or transfer of the inventory items.
HUMAN RESOURCE RESPONSIBILITIES:
Formulate the HR policies and ensure implementation
Preparation of JDs & Advertising the jobs in newspaper and on social sites
Recruiting process for hiring the new staff, long listing and shortlisting of candidates and arrange interviews.
Orientation of newly Hired staff
Preparation of Contracts, extension addendums, termination letters and experience certificates
Forming and maintaining employee records, personal files and HR database.
Manages employee's personal evaluations and appraisals
Updating databases of leave records and timesheets.
Reviewing and renewing company policies
Communicating with external partners
Being the first point of contact for employees on any HR related queries
Providing detail for the monthly payroll of the employees, i.e. holiday and sick days taken
Prepare Key Performance Indicators (KPIs) for employees and ensure that employees performance are measure
ADMINISTRATION RESPONSIBILITIES:
Supervision day to day office Operations and manage administrative office staff to ensure that operation is performed in a seamless manner.
Administering facility logistics to ensure office is stocked with necessary supplies and all the equipment is working properly
Inventory management and maintenance
Negotiate cost effective deals with vendors
Development and implementation of operational and administrational procedures
Organizing and arranging official workshops and meeting (when required)
Formulate administration policy
Processing of invoices related to Admin/HR
Collect requisition of supplies from program staff on monthly basis
Preparation of MOUs, vender agreement, work orders and purchase orders
I was responsible to maintain administrative and HR file related to BISP project and procedure of NDMC.
Responsible to maintain administrative & HR management systems and procedures
To visit the follow up and admission campaign in all district of AJK.
To visit vocational training centers to check the supplies of course requirement.
Coordinate admissions, exam, check attendance, submit invoices and review monthly reports with NDMC head office.
Maintain inventory records of office supplies and equipment for centers.
Communicate hotel regarding accommodation and other logistic arrangements.
Prepare payment voucher with supporting document and to submit head office for payment through cheque to all vendor.
Managing and supervising all the HR Compensations & Benefits like employee file and data management, health and life insurance, confirmations, leave record management.
To manage HR Planning & Budgeting.
Ensuring recruitment procedures and formats are followed
Conducting screening and selection interviews, depending upon the cadre of the post
Searching the suitable candidates on different job portals
Maintains the work structure by updating job requirements and job descriptions for all positions.
Recruitment, selection and orientation of all employees of the group.
I have been working with VSWO as Assistant Manager HR & Admin. During my career with VSWO, I have handle different project like GGP Unit-Embassy of Japan, UNDP, Election Commission, SPDC, TVO & P& DD Govt. Quetta/ World Bank etc.
Managing administrative matters at VSWO Office
Planning, organizing, providing leadership and controlling all administrative functions
Delegate responsibility to appropriate staff, ensuring that day-to-day functions and assigned projects are carried out. Personally manage the staff that are responsible for specific tasks, assignments, programs & events
Developing JDs & ensuring its compliance.
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
Maintain personnel records such as time sheet, leave record, performance reviews and ensure an appropriate reporting system for such records
Monitoring of monthly payroll processing of all employees.
To manage HR Planning & Budgeting.
Preparation and distribution of salaries of outsource staff
Liaison with line department, NGO and donors.
Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures
Maintain personnel records and process necessary requests
Housekeeping and man management
Supervision of Telephone Operators, Gen Technician, Office Boys & all drivers
Support logistics, travel and administrative arrangements for staff, consultants, and others as identified for operations and project components
Keeping close liaison with vendors and other offices
Management of human resources
Provided assistance in conducting “Exit Interviews.”
Manage quality and cost control
Maintain supplies of stationery and equipment
Preparation of Purchase Request, event budget sheet with consultation of project team.
Provide assistance in procuring routine supplies and goods/services as and when required
Processing invoices/bills by arranging supporting documents for payments to hotels, guesthouses, and airline tickets.
Arrangements of Vehicle for field trip, Air Travel for staff, Accommodations for Staff
I was responsible to develop administrative procedures, marketing campaigns for admissions, prepare press release, recruitment of new staff for PSDF and maintain filing system to ensure proper record keeping., submit invoice to PSDF on monthly basis as per requirement of UKAID, prepare and submit monthly, quarterly and annual reports to PSDF. Conduct examination after complete the course with the coordination of Punjab Board of Technical Education-Lahore. Organize certificate distribution ceremony; maintain inventory records of vocational training center. Provide assistance in procuring routine supplies and goods/services as and when required. Processing invoices/ bills by arranging supporting documents for payments of vendors.
About 2 months worked as assistant to manager admissions
I was responsible the following projects of CRCP:
I) Name of the Project: Gender-Aware Beneficiary Assessment [(GABA)/GRBI /UNDP] in District Gujrat, Rajanpur and Jacobabad
Description: The GRBI is a joint effort of the Ministry of Finance and United Nations Development Program (UNDP), Pakistan. Its basic objective is to develop understanding and skills to prepare, review and analyze budgets using a gender lens and promote policy and resource allocation with a gender prospective. GABA covered three social sector namely education, health and population.
Responsibilities:
. Development of Questionnaire (English /Urdu)
. Pre-testing of Questionnaire
. Focus Group Discussions (FGDs) and Clint Exit Interviews for Education, Health and Population for females in district Gujrat
. Developed Instruction Manuals for enumerators and supervisors
. Conduct training of enumerators
. Performed editing, coding and data entry of questionnaires
II) Name of the Project: Promoting Informed Consumer choices in Energy Home Appliances in South Asia
Description: This project was implemented in partnership with Voluntary Organization in Interest of Consumer Education (VOICE), under the South Asia Regional Initiative for Energy (SARI/Energy) program, which is managed by the Winrock International. The aim was to promote labeled, safe, and energy efficient home appliances through creating environment for informed consumer choices in purchase and use of energy appliances and facilitating the supply side to become more responsive to the consumer needs.
Responsibilities:
. Development of Questionnaire
. Conduct the market survey of 500 retailers of 5 electric products: Fluorescent Lamps, Electric Fans, Ballasts, Refrigerators and Air conditioners in Islamabad and Lahore.
. To collect information about market presence of various brands, popularity, prices, labeling and availability.
. Coordinated training of enumerators
. Performed editing, coding and data entry of questionnaires, Processing, Analysis and Report Writing
III) Name of the Project: Guidelines for Safe Drinking Water
Description: The aim of this project was to develop guidelines for standardizing the community practices for safe drinking water and sanitation in Pakistan, in line with WHO recommendations, which would be applicable in urban as well as rural settings across the country.
Responsibilities:
. Conduct survey to assess the conditions of safe drinking water and sanitation practices from all over the Pakistan.
. Development of Questionnaire
IV) Name of the Project: Consumer Financing and Legal Financial Rights of Citizens: The Missing Links in Regulatory Framework in Pakistan
Description: The Whitepaper is developed on consumer financing from a consumer perspective with the financial support of the Asian Foundation. It envisaged presenting an objective and fair mapping of the public concerns and regulatory weaknesses related to consumer financing and insurance services in Pakistan. More importantly, the Whitepaper would prescribe solutions to address the missing links in regulation and consumer education so that the legally enforceable financial rights of the citizens could be promoted and protected
Responsibilities:
. Questionnaire development
. Coding, editing
I was handled the following projects of IRDO-NGO
1. World Bank/ LG&RDD (AJK)-2004-2006
I was responsible to arrange accommodation for staff, printing of questioner, hiring of vehicle during conduct a Baseline survey of the existing assets of LG&RDD available throughout AJK. There are approximately 40,000 development schemes in water supply, sanitation, education, infrastructure development, health, soil conservation and recreation which need to be documented and inventoried. I was also responsible to prepare questionnaires for enumerator of Union Councils of AJK, Coding and Editing, Data Entry, Data Cleaning, Data Analyzing, Reporting.
2. Strengthening National and Provincial Legislative Governance in Pakistan – USAID/World Vision-2003 to August 2004
IRDO was one of the consortium members who have been awarded this contract. World Vision/US is the lead organization with International Foundation for Election Systems and Transparency International collaborating as other international organization. There are five local partners; IRDO being one of them is responsible for conducting research under IFES' leadership at national level and implementing the initiatives of the Legislative Strengthening Group and the Civil Society Activism Group in the Baluchistan province. I was base in head office of IRDO Rawalpindi and responsible national level activities of project, arrangement for workshop in Islamabad, arrangement for focus group discussion, and arrangement for seminars / conference related to USAID Project.