Dynamic Social Media Marketer/Manager with expertise in Customer Service, Operations, BrandCommunication, Employee Branding, and Marketing across FMCG, Hospitality, Telecom, andEducation sectors. Craft targeted strategies integrating these areas to enhance customer satisfaction,streamline operations, and align internal culture with external image. Proficient in developingengaging content that drives growth and establishes a robust digital presence across diverseindustries.
Conduct research and gather information on the topic assigned
Develop an outline and structure for the required content ranging from websites, blogs, social media, ebooks, novels and etc.
Write high-quality and engaging content that meets clients standards
Edit and proofread the content to ensure accuracy and consistency
Meet deadlines and adhere to project timelines
Collaborate with the team of editors and designers to ensure the final product meets the clients expectations
If you are looking for a Social Media Manager then look no further. I am a proven asset to organizations I have worked for in the past 7 years in the domains of Social Media Marketing, Customer Service, Operations and Brand Communication. Sectors covered are Telecom, Education, FMCG and Hospitality. Making brands shine through Social Media is my passion Now Im offering my Social Media Services to my clients form over the world as a freelancer. My services include
Logo, Business Card & Letter Head Designing
Facebook & Instagram Ads
Reels & Post Designing
Monthly Calendar
Monthly Posting Automation
Content Writing & Ghost Writing
Descriptions, Captions & Hashtags
Client Coordination and Managing PR
Organic Marketing
Wordpress Website Front-End Designing
Professional Photography
Website https//kinzakazmi.com/Email contact@kinzakazmi.com
DoLocal Digital Marketing Agency in Liverpool is the first digital agency in Merseyside offering sustainable Web Design, SEO, and PPC services. We are Local SEO experts, web design champions, PPC performers, social media gurus and we are on your side. Contact us if you are looking for the following services
Digital Marketing Strategy & Plan
Local Search Engine Optimisation
Website Design & Web Development
Social Media Marketing
Pay Per Click Advertising
Content Creation & Curation
Website https//dolocal.co.uk/
Performed data entry and prepared demand letters
Created new cases in data base
Calculated the amount at issue
Prepared demand letters
Played proactively towards service level timelines and quality metrics as defined in the delivery model
Analyzed problems & provided solutions when and where necessary
Website https//hazentech.com/
Evaluated Jazz's social media customer service responses and handling
Developed training materials by completing thorough research, and assessing the job needs of the agents
Client coordination and led weekly and monthly meetings with the client
Conducted monthly audits
Designed and improvised the customer service SOPs
Responsible for orientation and training of new associates in customer service
Website https//www.ibex.co/
Led the Jazz customer service Twitter team to provide resolutions to customer queries
Performed recruitment role too from time to time for my team
Ensured that service level does not get hit
Determined the weekly and monthly KPIs for the team and ensured that they are being met
Website https//www.ibex.co/
Wrote complete web copy & website content
Made social media content calendar and marketing strategy
Did all the photography covering events, portraits and corporate in order to maintain a stock which was used creatively in branding and marketing materials and activities
Ran Facebook Ad Campaigns with the objective of receiving messages, gaining page likes, increase the website traffic
Designed posts for Facebook and Instagram
Updated and scheduled the posts using Business Suite with proper captions and hashtags
Shared posts on groups to get organic engagement
Designed all the promotional marketing material and school report cards in coordination with the graphic designer
Website https//orbit.edu.pk/ Facebook https//www.facebook.com/TheOrbitInstitute Instagram https//www.instagram.com/theinstituteorbit/hlen
Wrote complete web copy & website content.
Did all the photography including food and corporate.
Planned and purchased all the quality ingredients and other props for the food photo shoots.
Designed all the promotional marketing material in coordination with the graphic designer.
Assisted in conducting interviews with the CEOs to be featured in the magazine.
Assisted in getting sponsored ads to be featured in the magazine.
Website http//shahmeerint.com/
Wrote content for company brochures
Organized marketing awareness campaigns for new projects
Initiated article writing competitions among various authors regarding the projects of the company in the pipeline.
Assisted in designing promotional material
Website https//www.giz.de/en/html/index.html